Thank you, sorry

Yes it's difficult to give more information as I didn't do the installation, 
and I have little Linux experience.

But I'm stuck with trying to maintain it for right now.

The server is setup on a localhost , OS is Monjaro. Logged into the Guac 
properties and guacd-hostname: localhost and guacd-port: 4822. Which I believe 
is where the DNS configuration would be? Hopefully that helps some.

Thank you,
________________________________
From: Nick Couchman <vn...@apache.org>
Sent: Monday, March 24, 2025 12:28 PM
To: user@guacamole.apache.org <user@guacamole.apache.org>
Subject: Re: I can access IP but not the URL site.

On Mon, Mar 24, 2025 at 12:23 PM Brian Sorto 
<br...@phoenixts.com<mailto:br...@phoenixts.com>> wrote:
I can access the site via IP address and ping it successfully. But the Host 
name I can not ping get no reply. Error when accessing the site just says "site 
can't be reached"

Tried starting the server back up already and that didn't work. Other then that 
I haven't made any changes.


Restarting the server isn't likely to fix DNS issues. If you can't ping the 
hostname, then something has gone wrong with your DNS configuration. You need 
to make sure that whatever controls DNS for your location has the correct DNS 
records such that the host name resolves to the IP address of the Guacamole 
server, and that the client systems are configured with the proper DNS servers, 
search domains, etc.

It doesn't really sound like this is anything in particular gone wrong with 
Guacamole, specifically, but that your DNS zone has a missing or invalid record 
pointing your expected hostname to the IP address of the server. Unfortunately, 
without knowing exactly how you have DNS set up in your environment (Active 
Directory, BIND, dnsmasq, local Internet router, AWS Route53, Azure DNS, 
dynamic DNS, etc., etc.), it's a bit hard to direct you to the exactly solution 
to the problem you're encountering.

-Nick

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