Yes, it is enabled on the host we’re connecting to.  Will make note of NLA 
being deprecated.  Is there a tech out there that is replacing it?

Not to get off of the original request, though… Any pointers on what to collect 
/ investigate / how to investigate…etc?




Thank you,

Brad Turnbough
Senior Technology Analyst

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From: Sean Hulbert <shulb...@securitycentric.net.INVALID>
Sent: Tuesday, July 23, 2024 10:58 AM
To: user@guacamole.apache.org
Subject: Re: Assistance in troubleshooting unsuccessful RDP Connection

External email. Please make sure you trust this source before clicking links or 
opening attachments.


Appears you have Security mode: NLA enabled, you can either make sure the 
Windows VDI/system has it enabled or disable on both ends. It provides no real 
protection and is being depreciated by Microsoft.

Thank You
Sean Hulbert

Security Centric Inc.
A Cybersecurity Virtualization Enablement Company
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On 7/23/2024 8:44 AM, Brad Turnbough wrote:
I should add the following:
Ubuntu 20.04
Guac 1.5.0

I created a whole new connection in Guac – no change in outcome.

Here is output of /var/log/syslog for the connection (tail –f /var/log/syslog | 
grep –I guacd)

Jul 23 10:37:09 knx-guacamole-01 guacd[831]: Creating new client for protocol 
"rdp"
Jul 23 10:37:09 knx-guacamole-01 guacd[831]: Connection ID is 
"$9a8cb86d-bd6f-4f69-b871-6952461a1129"
Jul 23 10:37:09 knx-guacamole-01 guacd[667528]: Security mode: NLA
Jul 23 10:37:09 knx-guacamole-01 guacd[667528]: Resize method: none
Jul 23 10:37:09 knx-guacamole-01 guacd[667528]: No clipboard line-ending 
normalization specified. Defaulting to preserving the format of all line 
endings.
Jul 23 10:37:09 knx-guacamole-01 guacd[667528]: User 
"@14b966a9-36c7-4b89-aa77-d8966ad6ae88" joined connection 
"$9a8cb86d-bd6f-4f69-b871-6952461a1129" (1 users now present)
Jul 23 10:37:09 knx-guacamole-01 guacd[667528]: Loading keymap "base"
Jul 23 10:37:09 knx-guacamole-01 guacd[667528]: Loading keymap "en-us-qwerty"
Jul 23 10:37:20 knx-guacamole-01 guacd[831]: Creating new client for protocol 
"rdp"
Jul 23 10:37:20 knx-guacamole-01 guacd[831]: Connection ID is 
"$89ab8eb3-b5a5-431f-816f-fa7393db319f"
Jul 23 10:37:20 knx-guacamole-01 guacd[667554]: Security mode: NLA
Jul 23 10:37:20 knx-guacamole-01 guacd[667554]: Resize method: none
Jul 23 10:37:20 knx-guacamole-01 guacd[667554]: No clipboard line-ending 
normalization specified. Defaulting to preserving the format of all line 
endings.
Jul 23 10:37:20 knx-guacamole-01 guacd[667554]: User 
"@6386d3c3-cee0-4689-bc52-b10b48d9e9a5" joined connection 
"$89ab8eb3-b5a5-431f-816f-fa7393db319f" (1 users now present)
Jul 23 10:37:20 knx-guacamole-01 guacd[667554]: Loading keymap "base"
Jul 23 10:37:20 knx-guacamole-01 guacd[667554]: Loading keymap "en-us-qwerty"
Jul 23 10:37:27 knx-guacamole-01 guacd[667528]: RDP server closed/refused 
connection: Disconnected.
Jul 23 10:37:29 knx-guacamole-01 guacd[667528]: User 
"@14b966a9-36c7-4b89-aa77-d8966ad6ae88" disconnected (0 users remain)
Jul 23 10:37:29 knx-guacamole-01 guacd[667528]: Last user of connection 
"$9a8cb86d-bd6f-4f69-b871-6952461a1129" disconnected
Jul 23 10:37:29 knx-guacamole-01 guacd[831]: Connection 
"$9a8cb86d-bd6f-4f69-b871-6952461a1129" removed.
Jul 23 10:37:30 knx-guacamole-01 guacd[667554]: Connected to RDPDR 1.13 as 
client 0x0025
Jul 23 10:37:34 knx-guacamole-01 guacd[667554]: RDPDR user logged on



From: Brad Turnbough 
<bturnbo...@backlundinvestment.com><mailto:bturnbo...@backlundinvestment.com>
Sent: Tuesday, July 23, 2024 10:31 AM
To:user@guacamole.apache.org<mailto:user@guacamole.apache.org>
Subject: Assistance in troubleshooting unsuccessful RDP Connection

An RDP connection that was previously working is now no longer working.  We 
have probably around 60 RDP connections configured and this is the only one not 
operating correctly.


I have verified that I can indeed still RDP into the box using the windows 
native RDP client.

What logs / debug flags / etc… need to be turned on and collected in order to 
provide meaningful information to troubleshoot and fix this issue?

Thanks,
Brad

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