On Wed, Jul 5, 2023 at 12:26 PM Brian Filipek <bfili...@betterworldbooks.com.invalid> wrote: > > Greetings! > > Approximately once or twice a month our users will put in a trouble ticket > saying they've logged into Guacamole and then receive this error when trying > to RDP to a server: "An internal error has occurred within the Guacamole > server, and the connection has been terminated. If the problem persists, > please notify your system administrator, or check your system logs." > > When this happens I'll log into the Guacamole server and issue a "service > guacd restart" which fixes it. Looking at the system message log there are > always a lot of guacd exited on signal 11 messages, but when this particular > problem happens the message is guacd exited on signal 6.
You might want to bump up guacd logging to debug and see if anything more useful shows up. Or, run it in debug in the foreground, maybe even with a debugger, and see what happens. > > The server is currently running FreeBSD 13.2, although in the past it had run > 13.1, 13.0, and possibly 12.X. All ports are up to date as well. Sorry, I've never run it on FreeBSD, always Linux, so no experience, here. > > We give this VM 2GB of RAM and there are never more than 5 people using > Guacamole at a time. Yeah, unless something else is contributing to lack of resources available for guacd, it doesn't sound like a resource issue. -Nick --------------------------------------------------------------------- To unsubscribe, e-mail: user-unsubscr...@guacamole.apache.org For additional commands, e-mail: user-h...@guacamole.apache.org
