Hi!

Having read the thread, I see that you say you have neither changed anything in the guacamole config nor anything in the tomcat config?

If that is the case, I have a few more ideas that you could try.

1. What java version does the tomcat use? Is it different if you compare Server 1 and Server 2? My own LDAP-Libraries barfed at first when I switched from Java 8 to 11. And the errors were very odd. If server 1 runs java 8 and server 2 runs 11, let both run 8.

2. Is selinux off or on? Set it identically. Behaviour can change if the OS-Level of both servers differs. And a pox on selinux! The amount of debugging and voodoo I have seen in conjunction with this abomination of a software is incredible. Look in the selinux logs if you are paranoid.

3. If the target LDAP-Server is a real LDAP-Server (like openLDAP or the like) and not an AD, you should also check the ldap-Logs. "Authentication failed" could be an abstraction of the error, the library catches (no idea which ldap-lib guacamole uses). Some seem to wrap all failures (no matter if it is "no such object", "TLS required" etc.) into a super error which you have to disect to find out what really happened. The log will tell you the error number and thus the problem with the attempt.

4. Use a locally installed Version of tomcat 8.5.x/9.x. As already mentioned, the version shipped with centos/rhel is horrible. One of the few pacakges I always maintain manually in a REPO of my own. I am running all my guacamole instances on 8.5.x.

Best regards,

Sven Specker
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