What OS is Tomcat installed under? There may be additional logs elsewhere. - Mike
On Thu, Aug 13, 2020, 04:55 Devine, Harry (FAA) <[email protected]> wrote: > I see absolutely nothing. The catalina log is from yesterday > (catalina.2020-08-12.log), but it has nothing in it about extensions. When > I restart guacamole, no new log files get created under /var/log/tomcat at > all. > > > > Harry > > > > *From:* Mike Jumper <[email protected]> > *Sent:* Wednesday, August 12, 2020 5:28 PM > *To:* [email protected] > *Subject:* Re: Really strange LDAP issue > > > > On Wed, Aug 12, 2020 at 1:33 PM Devine, Harry (FAA) < > [email protected]> wrote: > > I’m having a really strange LDAP issue on 1 of our Guacamole servers using > LDAP. As far as I can tell, the LDAP is configured the same way (see > below), and both machines can ping the LDAP Server by name, so its not a > DNS issue. When we try to log in, we get: > > > > Aug 12 16:28:27 tbfm-access server: 16:28:27.645 [http-bio-8080-exec-5] > WARN o.a.g.r.auth.AuthenticationService - Authentication attempt from > [10.143.37.157, 127.0.0.1] for user "harry.devine" failed. > > > > The same account on the other guacamole server works: > > > > Aug 12 16:29:19 tfdm-access server: 16:29:19.122 [http-bio-8080-exec-1118] > INFO o.a.g.r.auth.AuthenticationService - User "harry.devine" successfully > authenticated from [10.143.37.157, 127.0.0.1]. > > > > What do you see in the Tomcat logs during Guacamole startup of both > instances? There should be log messages from Guacamole noting the > extensions loaded, the directory used for GUACAMOLE_HOME, and whether there > were any errors loading those extensions. > > > > - Mike > > >
