On Thu, Aug 13, 2020 at 8:58 AM Stewart Alexander < [email protected]> wrote:
> Hi all, > > We seem to have a lot of "ghost" users logged into their RDP sessions, > but actually apparently not at their desks, as in just a lot of idle users. > > Anything Guacamole can do to alleviate this, as yeah it might be > contributing to why connections to Guacd are timing out > > No - if you have idle users in RDP sessions, you need to control the idle timeout on the RDP server(s) themselves, and not within Guacamole. These additional users can definitely impact the availability of resources for other guacd connections, as they do represent active connections, but they will also be consuming resources on the remote systems, so it really is best to manage the idle disconnect and log-off policies on the remote servers. It will solve both issues. -Nick
