This is a CentOS7 system running the downloaded install of guacamole-1.1.0
- but using the yum install guacd (guacd-1.1.0-1.el7.x86_64). Even if I
have an older version, the error msg you see (Log in failed. Please
reconnect and try again) is also misleading. No amount of reconnecting is
going to fix this :-) Shouldn't that error literally be what guacd was
reporting in the logs? Way more useful to the end-user

Oh yeah, it is behind an apache reverse proxy - so maybe that changes the
error message?

On Fri, Mar 13, 2020 at 8:18 AM Mike Jumper <[email protected]> wrote:

> On Thu, Mar 12, 2020 at 12:39 AM Jason Haar <[email protected]>
> wrote:
>
>> Hi there
>>
>> I just tried using guacamole-1.1.0 to log into an AWS Linux virtual. Type
>> username and password, hit ENTER, pause and "the network connection appears
>> unstable".
>>
>> I then looked at the guacd logs and see this
>>
>> guacd[13051]: Password and keyboard-interactive authentication are not
>> supported by the SSH server
>>
>> This all makes sense. By default AWS Linux doesn't allow passwords - so
>> indeed it should have failed. But as an end-user, that "network error" msg
>> is confusing.
>>
>> Can that error be better exposed to the user? So they don't end up
>> bashing their heads wondering what's going on? ie why can't the user see
>> that sshd error message.
>>
>
> Testing this myself against a build of 1.1.0, I don't see this behavior.
> The message you note from guacd is logged, as would be expected, however
> the error presented to the user is:
>
> "Log in failed. Please reconnect and try again."
>
> I'm not sure why you would be seeing the unstable network warning instead,
> so it's worth figuring out why that is happening in your case, but it's
> definitely not the intent. The intent is the above message.
>
> - Mike
>
>

-- 
Cheers

Jason Haar
Information Security Manager, Trimble Navigation Ltd.
Phone: +1 408 481 8171
PGP Fingerprint: 7A2E 0407 C9A6 CAF6 2B9F 8422 C063 5EBB FE1D 66D1

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