On Mon, Jan 22, 2018 at 9:02 AM, <harry.dev...@faa.gov> wrote: > Today, when I try to connect to any connection we have in Guacamole > (0.9.13), either an SSH or RDP connection, I get the following error: > > > > > > I tried to look in the logs under /var/log/tomcat but didn’t see anything > about any errors. What logs should I be looking at to find out what could > be going on and fix this? We are hoping to roll our Guacamole > implementation out to more users very soon, and we can’t have this type of > erroring happening without knowing why and how to fix it. > > >
The first thing I would check is to make sure that guacd is still running, and responsive - check /var/log/messages, or journalctl, and make sure there are messages from guacd, in addition to "ps -ef | grep guacd" to make sure it is actually running. If it isn't, restart it. If it is running, take a look at the logs and figure out why it seems to be failing, and make sure you can connect to those systems from other SSH and/or Guacamole clients. -Nick
