On Fri, Nov 17, 2017 at 11:03 AM, dan <danden...@gmail.com> wrote:

> "Well, sounds like the best option would be to get to the root cause of
> why the VNC connection isn't closing properly?"
> Where should I start?  I'm using the built-in guac client, I don't know
> where there are tuning for this.  I feel like this is a fairly common VNC
> thing though.
>
>
Log files for Guacamole Server I think are probably the best place.
Normally this gets logged to the standard syslog infrastructure, so it may
be in /var/log/messages or journalctl or something like that.  You can also
start guacd in the foreground (-f) and enable debugging (-L debug) and that
should give you some more verbose output, and you can watch it when you
terminate the VNC session and see if anything interesting gets logged
there.  I suspect that it's something with guacd + libVNCServer that is
causing the issue, and that it's between guacd and VNC, and not between the
Guacamole client and guacd.

You can also try upgrading or downgrading libVNCServer on the system
hosting guacd and see if that makes any difference.  What platform/version
are you running Guacamole on, and what version of Guacamole (sorry if you
already posted that, I'm just not seeing it at the moment)?


> "What if you use the Ctrl-Alt-Shift hot-key to get to the hidden menu and
> use the "Disconnect" option?  Does this properly terminate the session?  Or
> does it still list as open on the homepage after doing this?"
> This does work. The only issue is that ctrl-alt-shift is super hard for
> people to remember for whatever reason :/  Maybe an option for a small
> 'tool' bar at the left or top of the window.  That's kind of a different
> request, but it would be nice to have a 'disconnect|copy|paste' on screen.
>

I disagree that this key combo is all that hard to remember - many key
combos both in Linux and Windows include at least Ctrl-Alt
(Ctrl-Alt-Delete, Ctrl-Alt-F1, Ctrl-Alt-End), but I use Guacamole everyday,
so maybe I've just had enough time to get used to it :-).  I think adding
some sort of connection bar has been discussed in the past, and never
gained much support.

However, much of this discussion is moot if we go back to finding the root
cause for the original problem, and get those VNC sessions to terminate
properly :-).

-Nick

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