Hello Chahat,

You haven't replied to the first point, are you using the "cassandra" user?


The schema and your description don't quite match. When you said:
//

   /the system_auth  for 2 DCs : //*us-east*//with 6 nodes (and RF=3)
   and ...
   /

I assume you meant to say 6 nodes and RF=6? That sounds totally fine.


As of the GC logs, do you see any WARN level logs? You may also want to double check the choice of the gc_warn_threshold_in_ms value is reasonable. I'm a bit surprised to see the GC logs full of ~1.6ms GC pauses. AFAIK, by default Cassandra only logs GC pauses longer than 200ms. I have to assume that's the result of your custom script. You may want to double check the script actually does what it says on the tin, just in case it misses something.


Then, the other relevant questions.

Do you use cross node timeout? If so, are the clocks in sync between all servers?

What is the timeout values in the cassandra.yaml file? (read_request_timeout_in_ms, etc.) Are they reasonably long enough for the corresponding request type to complete?

Since you've only got 7 nodes, I'd also recommend you to check the nodetool cfstats & nodetool cfhistograms output for the tables in the system_auth keyspace on each node, and see if you can spot anything out of ordinary.


Regards,

Bowen

On 27/07/2021 09:23, Chahat Bhatia wrote:
Thanks for the prompt response.
*
Here is the system_schema.keyspaces entry:*

        system_auth |           True | {'class':
        'org.apache.cassandra.locator.NetworkTopologyStrategy',
        'us-east': '6', 'us-east-backup': '1'}
                             census |           True | {'class':
        'org.apache.cassandra.locator.NetworkTopologyStrategy',
        'us-east': '3', 'us-east-backup': '1'}


So, the system_auth  for 2 DCs : /*us-east* with 6 nodes (and RF=3) and *us-east-backup* with a single node and 100% of the data./ *Keyspace census* showing RF=3 for the main DC and RF=1 for the backup site.


    And for running the application, we have a user specifically
    created for that application itself and that user also has its
    appropriate permissions in cassandra to select, modify and delete
    from concerned tables. And it uses LOCAL_QUORUM for querying the
data and the local-dc is set to 'us-east'.


Also, there is no excessive GC for any of the nodes, we run a custom script to trackthe GC stats (from the cassandra log itself) and output it. Below is the output from the current running script and its similar for all the servers:

        2021-07-27 03:04:45,072 INFO gcstats:58 - Application Thread
        stop time 0.001656 seconds.
        2021-07-27 03:04:45,080 INFO gcstats:58 - Application Thread
        stop time 0.001669 seconds.
        2021-07-27 03:04:45,087 INFO gcstats:58 - Application Thread
        stop time 0.001601 seconds.
        2021-07-27 03:04:45,095 INFO gcstats:58 - Application Thread
        stop time 0.001713 seconds.
        2021-07-27 03:04:45,103 INFO gcstats:58 - Application Thread
        stop time 0.001586 seconds.
        2021-07-27 03:04:45,110 INFO gcstats:58 - Application Thread
        stop time 0.001671 seconds.
        2021-07-27 03:04:45,118 INFO gcstats:58 - Application Thread
        stop time 0.001691 seconds.
        2021-07-27 03:04:45,127 INFO gcstats:58 - Application Thread
        stop time 0.001860 seconds.
        2021-07-27 03:04:45,134 INFO gcstats:58 - Application Thread
        stop time 0.001630 seconds.
        2021-07-27 03:04:45,141 INFO gcstats:58 - Application Thread
        stop time 0.001515 seconds.
        2021-07-27 03:04:45,148 INFO gcstats:58 - Application Thread
        stop time 0.001533 seconds.
        2021-07-27 03:04:45,156 INFO gcstats:58 - Application Thread
        stop time 0.001630 seconds.
        2021-07-27 03:04:45,163 INFO gcstats:58 - Application Thread
        stop time 0.001577 seconds.
        2021-07-27 03:04:45,170 INFO gcstats:58 - Application Thread
        stop time 0.001538 seconds.
        2021-07-27 03:04:45,177 INFO gcstats:58 - Application Thread
        stop time 0.001615 seconds.
        2021-07-27 03:04:45,186 INFO gcstats:58 - Application Thread
        stop time 0.001584 seconds.
        2021-07-27 03:04:45,193 INFO gcstats:58 - Application Thread
        stop time 0.001558 seconds.
        2021-07-27 03:04:45,200 INFO gcstats:58 - Application Thread
        stop time 0.001696 seconds.
        2021-07-27 03:04:45,208 INFO gcstats:58 - Application Thread
        stop time 0.001658 seconds.
        2021-07-27 03:04:45,215 INFO gcstats:58 - Application Thread
        stop time 0.001592 seconds.
        2021-07-27 03:04:45,222 INFO gcstats:58 - Application Thread
        stop time 0.001618 seconds.
        2021-07-27 03:05:08,907 INFO gcstats:58 - Application Thread
        stop time 0.001624 seconds.
        2021-07-27 03:06:34,436 INFO gcstats:58 - Application Thread
        stop time 0.297773 seconds.






On Tue, 27 Jul 2021 at 13:23, 'Bowen Song' via Infra Updates <infra-upda...@goevive.com <mailto:infra-upda...@goevive.com>> wrote:

    Hello Chahat,


    First, can you please make sure the Cassandra user used by the
    application is not "cassandra"? Because the "cassandra" user uses
    QUORUM consistency level to read the auth tables.

    Then, can you please make sure the replication strategy is set
    correctly for the system_auth namespace? I.e.: ensure the old DC
    is not present, and the new DC has sufficient number of replicas
    for fault tolerance.

    Finally, can you please check the GC logs, and make sure there
    isn't JVM GC issues, espicially long STW pauses?


    Regards,

    Bowen


    On 27/07/2021 08:34, Chahat Bhatia wrote:
    Hi Community,

    Context: We are running a cluster of 6 nodes in production with a
    RF=3 in AWS.
    We recently moved from physical servers to cloud by adding a new
    DC and then removing the old one. Everything is working fine in
    all the other applications except this one.

    *As we recently started experiencing read timeouts in one of our
    production applications where the client threw
    *

            Error An unexpected error occurred server side
            
onip-IP.ec2.internal:com.google.common.util.concurrent.*UncheckedExecutionException*:*com.google.common.util.concurrent.UncheckedExecutionException:**java.lang.RuntimeException:org.apache.cassandra.exceptions.ReadTimeoutException:Operation
            timed out-received
            only0responses.*com.datastax.driver.core.exceptions.ServerError:An
            unexpected error occurred server side
            
:com.google.common.util.concurrent.UncheckedExecutionException:com.google.common.util.concurrent.UncheckedExecutionException:java.lang.RuntimeException:org.apache.cassandra.exceptions.ReadTimeoutException:Operation
            timed out-received only0responses.

            at
            
com.datastax.driver.core.exceptions.ServerError.copy(ServerError.java:63)~[cassandra-driver-core-3.3.0-shaded.jar!/:?]at
            
com.datastax.driver.core.exceptions.ServerError.copy(ServerError.java:25)~[cassandra-driver-core-3.3.0-shaded.jar!/:?]at
            
com.datastax.driver.core.DriverThrowables.propagateCause(DriverThrowables.java:37)~[cassandra-driver-core-3.3.0-shaded.jar!/:?]at
            
com.datastax.driver.core.DefaultResultSetFuture.getUninterruptibly(DefaultResultSetFuture.java:245)~[cassandra-driver-core-3.3.0-shaded.jar!/:?]at
            
com.datastax.driver.core.AbstractSession.execute(AbstractSession.java:68)~[cassandra-driver-core-3.3.0-shaded.jar!/:?
]
             ............ cntd

            com.datastax.driver.core.exceptions.ReadTimeoutException:
            Cassandra timeout during read query at consistency
            LOCAL_QUORUM (2 responses were required but only 1
            replica responded)



    *And around the same time these were the errors on the server
    side (from cassandra logs):

    *

            *ERROR [RolesCacheRefresh:1] 2021-07-26 06:32:43,094
            CassandraDaemon.java:207 - Exception in thread
            Thread[RolesCacheRefresh:1,5,main]
            java.lang.RuntimeException:
            org.apache.cassandra.exceptions.ReadTimeoutException:
            Operation timed out - received only 0 responses.
            *        at
            
org.apache.cassandra.auth.CassandraRoleManager.getRole(CassandraRoleManager.java:512)
            ~[apache-cassandra-3.0.13.jar:3.0.13]
                    at
            
org.apache.cassandra.auth.CassandraRoleManager.getRoles(CassandraRoleManager.java:280)
            ~[apache-cassandra-3.0.13.jar:3.0.13]
                    at
            org.apache.cassandra.auth.RolesCache$1$1.call(RolesCache.java:135)
            ~[apache-cassandra-3.0.13.jar:3.0.13]
                    at
            org.apache.cassandra.auth.RolesCache$1$1.call(RolesCache.java:130)
            ~[apache-cassandra-3.0.13.jar:3.0.13]
                    at
            java.util.concurrent.FutureTask.run(FutureTask.java:266)
            ~[na:1.8.0_131]
                    at
            
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
            ~[na:1.8.0_131]
                    at
            
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
            [na:1.8.0_131]
                    at
            
org.apache.cassandra.concurrent.NamedThreadFactory.lambda$threadLocalDeallocator$0(NamedThreadFactory.java:79)
            [apache-cassandra-3.0.13.jar:3.0.13]
                    at java.lang.Thread.run(Thread.java:748)
            ~[na:1.8.0_131]
            Caused by:
            org.apache.cassandra.exceptions.ReadTimeoutException:
            Operation timed out - received only 0 responses.
                    at
            
org.apache.cassandra.service.ReadCallback.awaitResults(ReadCallback.java:132)
            ~[apache-cassandra-3.0.13.jar:3.0.13]
                    at
            org.apache.cassandra.service.ReadCallback.get(ReadCallback.java:137)
            ~[apache-cassandra-3.0.13.jar:3.0.13]
                    at
            
org.apache.cassandra.service.AbstractReadExecutor.get(AbstractReadExecutor.java:145)
            ~[apache-cassandra-3.0.13.jar:3.0.13]
                    at
            
org.apache.cassandra.service.StorageProxy$SinglePartitionReadLifecycle.awaitResultsAndRetryOnDigestMismatch(StorageProxy.java:1715)
            ~[apache-cassandra-3.0.13.jar:3.0.13]
                    at
            
org.apache.cassandra.service.StorageProxy.fetchRows(StorageProxy.java:1664)
            ~[apache-cassandra-3.0.13.jar:3.0.13]
                    at
            
org.apache.cassandra.service.StorageProxy.readRegular(StorageProxy.java:1605)
            ~[apache-cassandra-3.0.13.jar:3.0.13]
                    at
            
org.apache.cassandra.service.StorageProxy.read(StorageProxy.java:1524)
            ~[apache-cassandra-3.0.13.jar:3.0.13]
                    at
            
org.apache.cassandra.db.SinglePartitionReadCommand$Group.execute(SinglePartitionReadCommand.java:955)
            ~[apache-cassandra-3.0.13.jar:3.0.13]
                    at
            
org.apache.cassandra.cql3.statements.SelectStatement.execute(SelectStatement.java:263)
            ~[apache-cassandra-3.0.13.jar:3.0.13]
                    at
            
org.apache.cassandra.cql3.statements.SelectStatement.execute(SelectStatement.java:224)
            ~[apache-cassandra-3.0.13.jar:3.0.13]
                    at
            
org.apache.cassandra.auth.CassandraRoleManager.getRoleFromTable(CassandraRoleManager.java:520)
            ~[apache-cassandra-3.0.13.jar:3.0.13]
                    at
            
org.apache.cassandra.auth.CassandraRoleManager.getRole(CassandraRoleManager.java:502)
            ~[apache-cassandra-3.0.13.jar:3.0.13]

            *ERROR [PermissionsCacheRefresh:1] 2021-07-26
            07:11:25,804 CassandraDaemon.java:207 - Exception in
            thread Thread[PermissionsCacheRefresh:1,5,main]
            java.lang.RuntimeException:
            org.apache.cassandra.exceptions.ReadTimeoutException:
            Operation timed out - received only 0 responses.
            *        at
            
org.apache.cassandra.auth.CassandraRoleManager.getRole(CassandraRoleManager.java:512)
            ~[apache-cassandra-3.0.13.jar:3.0.13]
                    at
            
org.apache.cassandra.auth.CassandraRoleManager.isSuper(CassandraRoleManager.java:304)
            ~[apache-cassandra-3.0.13.jar:3.0.13]
                    at
            org.apache.cassandra.auth.Roles.hasSuperuserStatus(Roles.java:52)
            ~[apache-cassandra-3.0.13.jar:3.0.13]
                    at
            
org.apache.cassandra.auth.AuthenticatedUser.isSuper(AuthenticatedUser.java:71)
            ~[apache-cassandra-3.0.13.jar:3.0.13]
                    at
            
org.apache.cassandra.auth.CassandraAuthorizer.authorize(CassandraAuthorizer.java:76)
            ~[apache-cassandra-3.0.13.jar:3.0.13]
                    at
            
org.apache.cassandra.auth.PermissionsCache$1$1.call(PermissionsCache.java:136)
            ~[apache-cassandra-3.0.13.jar:3.0.13]
                    at
            
org.apache.cassandra.auth.PermissionsCache$1$1.call(PermissionsCache.java:131)
            ~[apache-cassandra-3.0.13.jar:3.0.13]
                    at
            java.util.concurrent.FutureTask.run(FutureTask.java:266)
            ~[na:1.8.0_131]
                    at
            
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
            ~[na:1.8.0_131]
                    at
            
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
            [na:1.8.0_131]
                    at
            
org.apache.cassandra.concurrent.NamedThreadFactory.lambda$threadLocalDeallocator$0(NamedThreadFactory.java:79)
            [apache-cassandra-3.0.13.jar:3.0.13]
                    at java.lang.Thread.run(Thread.java:748)
            ~[na:1.8.0_131]
            Caused by:
            org.apache.cassandra.exceptions.ReadTimeoutException:
            Operation timed out - received only 0 responses.
                    at
            
org.apache.cassandra.service.ReadCallback.awaitResults(ReadCallback.java:132)
            ~[apache-cassandra-3.0.13.jar:3.0.13]
                    at
            org.apache.cassandra.service.ReadCallback.get(ReadCallback.java:137)
            ~[apache-cassandra-3.0.13.jar:3.0.13]
                    at
            
org.apache.cassandra.service.AbstractReadExecutor.get(AbstractReadExecutor.java:145)
            ~[apache-cassandra-3.0.13.jar:3.0.13]
                    at
            
org.apache.cassandra.service.StorageProxy$SinglePartitionReadLifecycle.awaitResultsAndRetryOnDigestMismatch(StorageProxy.java:1715)
            ~[apache-cassandra-3.0.13.jar:3.0.13]
                    at
            
org.apache.cassandra.service.StorageProxy.fetchRows(StorageProxy.java:1664)
            ~[apache-cassandra-3.0.13.jar:3.0.13]
                    at
            
org.apache.cassandra.service.StorageProxy.readRegular(StorageProxy.java:1605)
            ~[apache-cassandra-3.0.13.jar:3.0.13]
                    at
            
org.apache.cassandra.service.StorageProxy.read(StorageProxy.java:1524)
            ~[apache-cassandra-3.0.13.jar:3.0.13]
                    at
            
org.apache.cassandra.db.SinglePartitionReadCommand$Group.execute(SinglePartitionReadCommand.java:955)
            ~[apache-cassandra-3.0.13.jar:3.0.13]
                    at
            
org.apache.cassandra.cql3.statements.SelectStatement.execute(SelectStatement.java:263)
            ~[apache-cassandra-3.0.13.jar:3.0.13]
                    at
            
org.apache.cassandra.cql3.statements.SelectStatement.execute(SelectStatement.java:224)
            ~[apache-cassandra-3.0.13.jar:3.0.13]
                    at
            
org.apache.cassandra.auth.CassandraRoleManager.getRoleFromTable(CassandraRoleManager.java:520)
            ~[apache-cassandra-3.0.13.jar:3.0.13]
                    at
            
org.apache.cassandra.auth.CassandraRoleManager.getRole(CassandraRoleManager.java:502)
            ~[apache-cassandra-3.0.13.jar:3.0.13]



    *These are the values of these params in my configuration file
    *

            permissions_validity_in_ms: 300000
            permissions_update_interval_in_ms: 20000
            roles_validity_in_ms: 300000
            roles_update_interval_in_ms: 20000


    This was not the case earlier and since this comes from a single
    app alone we are not sure if this is actually the issue. Can
    anyone please point out if these values are misconfigured and
    hence causing the issue or is it somewhere else we should be
    looking at?

    Any help would be appreciated.

    Thanks & Regards,
    Chahat.



--
Thanks & Regards,
Chahat Bhatia
Systems Engineer
*Evive*
+91 7087629779

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