Forget the 5 9's - I apologize for even writing that. It was my shorthand way of saying 'this can never go down'. I'm not asking for philosophical advice - I've been doing large scale enterprise deployments for over 10 years. I 'get' the 'it depends' and 'do your homework' philosophy.
All I'm asking for is concrete techniques that anyone might wish to share that they've found valuable beyond what is currently written in the existing operations documentation in [1] and [2]. If no one wants to share that, that's totally cool - no need to derail the thread into a different discussion. Thanks, Les