I apologize to Jan. I expressed my frustration with his troubleshooting approach inappropriately.
It was unprofessional, and a horrible first way to present myself.
I will try to phrase my questions better in the future so that such questions
can be avoided.
I will politely share my knowledge with those who have questions which I can
answer, if you will allow me to remain on the list.
I hope that at some point I can at least partially redeem myself.
thank you,
good night.
