Dear List Folks,

There appears to be a strange glitch with slow downloads from 
downloads.livecode.com <http://downloads.livecode.com/>, which only affects a 
select handful of people. We are trying to track this down - it may be simply a 
random internet glitch that we can do nothing about, but we are suspicious. It 
seems to affect the same people, over a long period of time, which is not 
consistent with a random glitch.

We need more data. If you have been affected by slow downloads of LiveCode more 
than once, over a period of time separated by weeks or months, please email 
supp...@livecode.com <mailto:supp...@livecode.com> with the following 
information:

Your IP address
Your browser including version number
Your OS including version number
Your location (state, country)
Your ISP
When you tried (roughly), what you were downloading and how often you have been 
affected

Please, don't send this information to the list :). Direct to 
supp...@livecode.com <mailto:supp...@livecode.com>.

Thanks so much for your assistance!

Best Regards,

Heather

Heather Laine
Customer Services Manager
LiveCode Ltd
www.livecode.com



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