It's impracticable for most hosting companies to keep a clients WordPress installation up to date. All the plugins and themes need to be kept up to date at the same time and sometimes need to be manually uploaded. There is then a problem that if a host updates something and something breaks - who would pick this up and who would be responsible for fixing the problem. Then there are also updates that require manual intervention, like changes to the database etc, and sometimes you may not want something updated either.
There are a couple of hosting companies that offer this as a managed service - but it comes at quiet a cost and you will face a limit as to what plugins etc you can use. While WordPress is considered secure and actively audited, most themes and plugins are not, and problems do creep in. A website (not just WordPress) that gets hacked can do a fair amount of damage, it affect other sites on the server and when things like IP addresses get black listed, it's a bit of nightmare for the host. Most hosts are pretty understanding (despite what their terms and conditions may say) and if they discover a problem they will notify you, or in serve situations take the site offline and ask you to fix the problem, before putting the site live again. While WordPress is a fantastic platform, it does require regular upkeep - it's not something you can setup and just leave. There are dashboards you can use (e.g. JetPack, WP Remote etc) that let you manage single or multiple sites from a single location offering convenient way for keeping an eye on what needs to be updated. Simon Carpe diem *Simon Smith* m. +27 83 306 7862 On Wed, Dec 6, 2017 at 7:34 PM, Rick Harrison via use-livecode < use-livecode@lists.runrev.com> wrote: > Hi Matthias, > > When support tells one that he/she is now responsible > for keeping Wordpress up to date or face the loss of > one’s account, they should at least point out what you > have shared with us. > > > And you if install Wordpress through Softacoulus (which is included in > On-Rev), you can enable auto upgrade in Softacoulus in the config area for > your WP installation. > > > > So regardless how you have installed Wordpress, you can enable auto > upgrade. > > No one who has not yet installed Wordpress would know > about the automatic upgrade capability. It is also highly > unlikely that any user would be willing to log into his/her > account every hour of every day just to make sure that > Wordpress is up to date so they don’t lose their account. > > What version of LC is currently installed on On-Rev? > It was pretty old the last time I checked. Perhaps an > option to easily upgrade to the newest version of LC > on On-Rev should be offered? > > A lot of people paid a bunch of money for On-Rev, > and then when support at Run-Rev discovered it > was more work than they bargained for, they > outsourced it to other companies. The first time > it was outsourced, the result wasn’t good. Things > are better than they were, but there is still room > for improvement. Whenever a company accepts > people’s money, that company has an obligation to > provide better than average service if they want > to stay in business. > > If it were up to me to run On-Rev, I would make > sure that it was always up to date, or offered > easy ways to keep everything up to date. You’d > never hear me threaten anyone to take away their > account if they didn’t keep some piece of software > up to date. If that software poses a security risk, > as a good steward, I would take care of that issue > for my clients so they wouldn’t be at risk. > > Just my 2 cents for the day. > > Thank you for your helpful information about > Wordpress etc. > > Cheers, > > Rick > > > > > > > On Dec 6, 2017, at 6:33 AM, Matthias Rebbe via use-livecode < > use-livecode@lists.runrev.com> wrote: > > > > > >> Am 06.12.2017 um 07:14 schrieb Rick Harrison via use-livecode < > use-livecode@lists.runrev.com <mailto:use-livecode@lists.runrev.com>>: > >> Then On-Rev wrote us that note saying that we were > >> the ones that would be held responsible for > >> ensuring that Wordpress was always up to > >> date on our accounts or we could lose our > >> accounts. (I thought maintaining up to date > >> versions was supposed to be the job of > >> On-Rev as good care takers.) > > > > If you install Wordpress manually from a Zip file then you are > responsible for keeping that version up to date. Either by manually updates > or by automatic updates. > > You can enable that in wp-config.php > > > > And you if install Wordpress through Softacoulus (which is included in > On-Rev), you can enable auto upgrade in Softacoulus in the config area for > your WP installation. > > > > So regardless how you have installed Wordpress, you can enable auto > upgrade. > > > > Why should On-Rev support do this for you? > > > > > > Matthias Rebbe > > Tel +49 5741 310000 > > https://matthiasrebbe.eu <https://matthiasrebbe.eu/> > > _______________________________________________ > > use-livecode mailing list > > use-livecode@lists.runrev.com > > Please visit this url to subscribe, unsubscribe and manage your > subscription preferences: > > http://lists.runrev.com/mailman/listinfo/use-livecode > > > _______________________________________________ > use-livecode mailing list > use-livecode@lists.runrev.com > Please visit this url to subscribe, unsubscribe and manage your > subscription preferences: > http://lists.runrev.com/mailman/listinfo/use-livecode > _______________________________________________ use-livecode mailing list use-livecode@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-livecode
