Due to an audio bug fix we needed, we were forced to compile and release an app using 8.1rc1. Some Windows users are regularly receiving the error "failed to load external" when the app launches. This renders the app useless.

So far we have heard from both Windows 7 and Windows 10 users. The external folder in the app contains revBrowser.dll and tsNet.dll.

Does anyone know why this would happen? The externals are obviously there (we got screen shots) so I assume they are being found. Could virus scanners block this? Are there any other reasons?

It would be nice if the error message would tell us which external wouldn't load. Right now the students who use the app are pretty pissed off because they can't complete their assignments.

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Jacqueline Landman Gay         |     jac...@hyperactivesw.com
HyperActive Software           |     http://www.hyperactivesw.com

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