On 20/11/2015 08:47, David V Glasgow wrote:
Hello folks
My Indy license stopped working in September (should be good until 2017), and
Heather was actively trying to sort the problems out.
Then it all went silent. There has been no response to my last 4 emails
(ticket number is in subject line). I haven’t been cross or offensive, and
there is no dispute about whether I have a license, so I don’t think I am being
ignored intentionally!
Does anyone know if there an alternative address I can try, or should I just
give them a ring?
Hi David,
Sorry to hear that you've been having problems with getting support. I
suspect that your ticket slipped through the cracks somehow!
I've flagged it up with our support team, and someone will be getting in
touch with you very shortly to give you an update.
Peter
--
Dr Peter Brett <peter.br...@livecode.com>
LiveCode Open Source Team
LiveCode on reddit: https://reddit.com/r/livecode
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