Heather,
as always, you are right -)

I did mean "most web sites are *now* working"

Thanks
Alex.

On 13/05/2015 09:27, Heather Laine wrote:
Alex… I think you mean "most websites are now working properly" rather than "not 
working properly"? If you did mean not, then please update your ticket on on-rev as we have 
moved on to looking at only the irev issue.

Regards,

Heather

On 13 May 2015, at 00:25, Alex Tweedly <a...@tweedly.org> wrote:

I hope your sites are being (or have been) restored now.

I have had significant progress since this morning
- most web sites are not working properly
- email was still not forwarding - but I moved the domain to another hosting 
provider, so there is no opportunity for runrev to finish their investigation 
and fix it
- one website is still not working correctly, and is being investigated.

The last interesting website is a bit of a puzzle. It uses a technique of specifying various global 
variables from a textual "site description file" and then creating the output from a 
"merge()" of the HTML files; so I have written html templates using those global 
variables, e.g.

<h2>[[SITE]]</h2>

This all worked on pancake up till it had its problem two weeks ago, and currently is working fine on my new 
hosting provider (hostm.com) - but failing on sage.on-rev.com   (just to complicate things, it's an 
".irev" file, not a ".lc" one, and I think that affects the server version  chosen). I 
believe there was a subtle change to the scoping of global variables on LCserver at some point (i.e. is it 
truly global or is it in the context of the "home" script - ???? can't remember).

Anyway, runrev are investigating, and if they find an answer soon, I'll report 
back here; if not, then I'll move this site to hostm as well.

-- Alex.



On 12/05/2015 10:00, j...@souslelogo.com wrote:
Hi Alex,
All our sites on pancake are down. Even the backup from 2014
that was online last week has disapeared and replaced by an internal
server error 500. Our clients have already lost 2 weeks of sales.
I got an email on May 3rd saying that everything would be back online
the same day, and a few days later I've been informed that a first
attempt to transfer our account to SAGE had failed.
2 days ago I finally asked to have our account transfered to the dedicated
server we also have at on-rev, and Heather confirmed that it would be
done that way. But nothing new since then...
Best
jbv


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