Naturally, within one hour of sending that email, I did hear from
Heather, telling me I had been moved to sage.
So as an update
- 2 email accounts are working
- all the rest still fail
- 2 websites are (afaict) working
- 4 are still failing in various ways.
So my advice wouldn't change, at least until we hear an explanation of
what went wrong, and what major changes are being made to improve things
(i.e. better processes, improved communication, better disaster recovery
plan, ...).
-- Alex.
On 07/05/2015 22:52, Alex Tweedly wrote:
Graham Samuel said:
I haven't had much luck getting info out of on-rev, and I know
they've had their problems, so I'm looking to this list for a source
of advice even though it's OT. Quite simply I'm trying to upload some
simple web pages that worked fine on another hosting system to my
on-rev space. I can get into my cPanel and create folders etc but I
just don't seem to be able to understand how to configure my bit of
on-rev (it's diesel actually) to allow direct ftp to the public_html
folder: or perhaps that's not what I am supposed to be doing.
If you're looking for advice, I'd say "Don't do it". Find another
provider. Go somewhere else.
on-rev has provided:
No email for over a week.
Can't send email using my normal accounts.
Can't get *any* response from on-rev (I suspect my emails are being
ignored because they don't come from my registered email account,
which is of course on on-rev and so unusable).
(oh - and the status page says everything is OK !!)
The complete lack of usable email is probably the worst thing. But the
fact that of my non-trivial websites
- 2 are working (not sure if they are entirely up to date)
- 1 is showing 2-year old data, and some things are not working quite
right
- 3 are just unavailable
-- Alex.
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