Hi,
Please define "compatible". Does your customer say it doesn't even start
up? Or does he say he it starts up but he can't work with it? What
happens if he attaches a mouse and a keyboard to his device?
AFAIK the MS Surface Pro 2 and Pro 3 have standard, yet slow, Intel
processors, which run normal versions of Windows Pro. This processor is
also used in cheap netbooks. This tablet should be able to run LiveCode
standalones --but I haven't tried it.
Tablets with Windows RT use an ARM processor, which is incompatible with
LiveCode, meaning that a standalone won't even start.
You gave your customer correct information: Livecode runs on Windows
tablets, but you didn't tell him that it doesn't run on Windows RT
tablets. Just tell your customers that Windows tablets must have an
Intel processor.
Currently, LiveCode runs on:
- Apple computers with Mac OS X 10.6 or later
- Almost any other Mac (depending on your version of LiveCode)
- Windows computers and tablets with Intel processors
(the minimum required version for Windows seems to be XP SP2)
- Raspberry Pi (with ARM processor)
- Android (with ARM processor)
- iPhone 3 and iPad, using iOS 4 and later.
(I'm not sure if iOS 3 will work).
Usually, in these cases I tell my customers: try it and let me know if
it works :-)
--
Best regards,
Mark Schonewille
Economy-x-Talk Consulting and Software Engineering
Homepage: http://economy-x-talk.com
Twitter: http://twitter.com/xtalkprogrammer
KvK: 50277553
Installer Maker for LiveCode:
http://qery.us/468
Buy my new book "Programming LiveCode for the Real Beginner"
http://qery.us/3fi
LiveCode on Facebook:
https://www.facebook.com/groups/runrev/
On 11/7/2014 09:20, Tiemo Hollmann TB wrote:
A customer asked me, if my desktop product would also run on tablets. I told
him yes, if it is a tablet with Microsoft Windows system. He bought a
surface 2 exclusively for my product (with Windows 8.1 RT) and now complains
me, that he wasted his money for the tablet because my product isn't
compatible with Microsoft Windows 8.1 RT.
I have defined my system requirements, but I think I can't defined all NOTs,
not for Windows RT, not for UNIX, not for Blackberry, not for . On the other
hand it really isn't easy to differentiate all these specs for a non
computer addicted customer.
How do you handle these issues in your commercial products?
Tiemo
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