Hi Mark,

Thanks - they are both 16bit; the one that works is 22.1 kHz, bitrate 56 kbps, 
the ones that don't work are 44.1 kHz, 128 kbps. But we've delivered many other 
modules with files at 44.1/128 with no issues. Could that cause a problem on 
this one computer, or is there something else in the encoding that would be 
worth looking at?

thanks!

Curt



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