Hi list, This is a follow-up to a previous post of mine in which I was questioning on-rev reliability... Recently someone praised the on-rev team for reacting quickly everytime something goes wrong with the servers, but yesterday mySQL has been down on thor from the early morning and despite the 2 urgent support requests I've sent, the server went up again around 4:30pm only... I thought it was a 24/7 service... I've almost lost a full day of work, which already happened during last week... And a new client of ours (for whom we rushed to complete a new app last week) had planed to use the last 3 days to enter all data in her DB for the grand opening of her new store today, but couldn't complete the work because of yesterday's problems and finally she's wondering if she chose the right people for her project... And thor just stalled again... And a couple of days ago thor went off so many times that I had to cancel a software demo with a potential new client who will probably never call us again...
In my previous post about on-rev reliability, I also mentioned the problem we had when one of our accounts was moved from thor to pancake, with that random bug appearing in LC scripts that were running fine on thor before the migration... On that account there is an e-commerce site with several pages totally screwed because of that bug, and the owner of the site is losing $$$ every day because several products can't be ordered. I notified the support request twice about it; they said they would investigate but never heard of them since. I just learned that the owner of the site is planing an upgrade and is about to hire other developers... Of course the trick would be to re-write everything in php (php scripts aren't corrupted on pancake) but then what's the point of using on-rev ? Sorry for the bitter tone of this post, but I'd wish everything was working now as fine as it used to work for the first 2 years I've been using on-rev... Does anyone have any idea why this service has become so bad during the past few months ? jbv _______________________________________________ use-livecode mailing list use-livecode@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-livecode
