I contacted support and they said it was a known bug. Additionally, they my license was not valid for a free upgrade. I purchased the Gold package back in July and could have swore it included one year of upgrades. I normally wouldn't question anybody but RunRev has gone through so many revisions of their licensing system, I am not 100% confident that I am getting the correct information.
Was I totally wrong (it has been known to happen.) Anybody care to chime in on this? SKIP On Fri, Apr 12, 2013 at 6:05 AM, Skip Kimpel <skiplon...@gmail.com> wrote: > I thought the Gold package carried ONE YEAR of updates..... Am I that > wrong that it is only three months? I can't image I would make that kind o > mistake. > > SKIP > > On Apr 12, 2013, at 4:04 AM, Runtime Revolution Support < > supp...@runrev.com> wrote: > > > Dear Skip, > > > > Thank you for your request. I've checked your account and your license, > and you do > > have a valid 5.5 license. However I can't see any 6.0 entitlement, you > don't seem > > to have any sort of update pack/subscription attached. Your last > purchase was in > > July 2012, of the Gold license. This doesn't carry more than 3 months of > update > > entitlement. > > > > Did you pledge for any kind of 6.0 license via Kickstarter? If not, then > to access > > LiveCode 6.0 Commercial you are going to need a new license purchase: > > > > http://runrev.com/store/product/livecode-commercial > > > > I hope this helps, > > > > Regards, > > > > Heather > > > > 04/11/2013 20:03 - Magicgate Software - Skip Kimpel wrote: > > > >> Good morning, > >> > >> I have a valid license purchased last year. I recently logged into my > >> account to download the new commercial version but did not find it. > All I > >> saw was the community version. I downloaded that, input my license > >> credentials and it says it is the commercial version. However, based > upon > >> the comment below from Monte there IS a difference. How do I get the > new > >> commercial version? > >> > >> My license email address is s...@magicgate.com > >> > >> Curious and anxious, > >> > >> SKIP > >> > >> > >> > >> ---------- Forwarded message ---------- > >> From: Monte Goulding <mo...@sweattechnologies.com> > >> Date: Thu, Apr 11, 2013 at 8:55 PM > >> Subject: Re: Community version download > >> To: How to use LiveCode <use-livecode@lists.runrev.com> > >> > >> > >> Yes there is so you might want to take screenshots of where it says the > >> wrong thing and bug report them. > >> > >> On 12/04/2013, at 10:51 AM, Magicgate Software - Skip Kimpel < > >> s...@magicgate.com> wrote: > >> > >>> Is there a difference between the community version download and the > >>> commercial version? I downloaded the community version and input my > >>> license info. When launched, it says it is the commercial version. > >>> > >>> Just making sure I am not missing out on anything here..... > >> > >> -- > >> Monte Goulding > >> > >> M E R Goulding - software development services > >> mergExt - There's an external for that! > >> > >> > >> > >> > >> > >> _______________________________________________ > >> use-livecode mailing list > >> use-livecode@lists.runrev.com > >> Please visit this url to subscribe, unsubscribe and manage your > >> subscription preferences: > >> http://lists.runrev.com/mailman/listinfo/use-livecode > > > > > > > > Heather Laine > > -- > > RunRev Support Team ~ http://www.runrev.com > > LiveCode Next Generation > > http://www.runrev.com/products/what-now > > -- > _______________________________________________ use-livecode mailing list use-livecode@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-livecode
