Hi Ian, i hope your support request was answered already. If not, did you use the e-mail you used for the purchase and did you use the word URGENT in the subject. I sent such an urgent email some time ago and wondered why i did not get a fast response like i did for previous support requests in the past.
Heather told me, that i did not use my email address which i used when purchasing the on-rev package. Emergency emails are bound to that e-mail address and are only detected when using this email address which was used for purchase of that package. Regards, Matthias -- Matthias Rebbe matthias (at) rebbe.tk Tel +49.5741.310000 Tel +49.160.5504462 -- "Life is too short for boring code" Am 14.10.2012 um 02:58 schrieb Matthias Rebbe <[email protected]>: > Hi Ian, > > i hope your support request was answered already. > If not, did you use the e-mail you used for the purchase and did you use the > word URGENT in the subject. > I sent such an urgent email some time ago and wondered why i did not get a > fast response like i did for previous support requests in the past. > > Heather told me, that i did not use my email address which i used when > purchasing the on-rev package. Emergency emails are bound to that e-mail > address and are only detected when using > this email address which was used for purchase of that package. > > Regards, > > Matthias > > > -- > Matthias Rebbe > matthias (at) rebbe.tk > Tel +49.5741.310000 > Tel +49.160.5504462 > -- > > > > > > > > > > > Am 13.10.2012 um 23:48 schrieb Ian Wood <[email protected]>: > >> I know the list isn't the place for On-Rev support problems but there's been >> no response via the emergency support form after more than two hours... >> >> Is anyone else on Odin having MySQL problems? cPanel is claiming that the >> MySQL server is offline and all my Drupal sites are non-responsive with >> 'Unable to connect to database server', while my On-Rev hosted email >> accounts haven't accepted any incoming messages for several hours. >> >> Is it just me? :-( >> >> Ian >> _______________________________________________ >> use-livecode mailing list >> [email protected] >> Please visit this url to subscribe, unsubscribe and manage your subscription >> preferences: >> http://lists.runrev.com/mailman/listinfo/use-livecode > _______________________________________________ use-livecode mailing list [email protected] Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-livecode
