I think underlying all of this is the common conundrum where someone new comes 
in to take over management because the position was recently vacated. Even 
though the last person had everything working like a well oiled machine, where 
everything worked and everyone knew their jobs and did them well, the new 
person cannot simply let that be. He has to justify his existence, nay his 
paycheck! 

So what does he do? He tries to make it "better". I was Operations Manager for 
a very successful radio ministry for years. I wasn't hired as the Operations 
Manager, there was just nobody doing it when I got there, and as the IT guy, 
moving them from working with paper and old defunct DOS terminals to new 
hardware and software, it simply made sense that I put that hat on. 

So at one point we were on over 150 radio stations nationwide, and in some 
foreign countries as well, as people were willing to translate and rebroadcast 
the Bible studies. Everything was churning along just great! Then the head of 
the organization decided that we should be the ones making the money, not 
paying it to everyone else. So he began a new campaign of terminating the 
contracts and using the money to buy translators which re-broadcast a 
non-commercial signal out of Twin Falls Idaho, bounced off satellite. 

Within two years the old syndicated programming was all but gone, the new radio 
station was strapped for cash constantly, they borrowed money like crazy to 
purchase real radio stations broadcasting commercial programming whose profit 
was supposed to pay for the non-comm translators. In the end it all fell apart, 
and no one since has been able to rebuild the old program. Very sad. All 
because someone had a "big idea" about how to save some money. It breaks my 
heart just to think of it. 

As someone else posted, "If it ain't broke, don't fix it." But whoever came up 
with the Microsoft Software Assurance program virtually guaranteed that they 
would have to be on a never ending campaign to "fix it". 

Bob


On Jul 31, 2012, at 9:25 PM, Alejandro Tejada wrote:

> Interesting point of view, Thomas.
> 
> 
> Thomas McGrath III-3 wrote
>> 
>> And don't we all at some point think "We know best". 
>> The problem is there are many many people that think 
>> they know best in direct conflict with those of us that 
>> actually do. ;-)
>> 
> 
> Here is a prophetic video from Edward Deming
> Dr. Deming - The 5 Deadly Diseases 1984
> http://www.youtube.com/watch?v=ehMAwIHGN0Y&feature=related
> 
> Dr. Deming said, "A Transformation must take place in American industry
> or it will continue on the decline until the style of American management
> changes...and they don't know what to do. 98% don't know there is a
> problem or there is anything they can do."
> 
> Here is more:
> http://www.endsoftheearth.com/Deming14Pts.htm
> 
> Al
> 
> 
> 
> --
> View this message in context: 
> http://runtime-revolution.278305.n4.nabble.com/OT-How-long-before-tp4653161p4653195.html
> Sent from the Revolution - User mailing list archive at Nabble.com.
> 
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