Right, the first number is the error code and the second is the line number in the script. It
does look like a permissions error:
269 Operators is: error in right operand
262 import: can't open file, mask file or display
252 if-then: error in condition expression
241 Handler: error in statement
353 Object Name:
573 Handler: can't find handler
253 if-then: error in statement
241 Handler: error in statement
353 Object Name:
The top line is the one that is usually the main error, the second line in this case indicates
a file couldn't be opened. The remainder of the lines indicate the message path that led to the
error, in reverse order.
The list was generated by a free utility called "LiveCode Lookup Errors" which you can find in
Sample Stacks in LC's tool bar.
On 11/9/20 3:27 PM, Paul Dupuis via use-livecode wrote:
The first things is to determine what the error codes mean. I forget off teh top of my head,
but I things of the first 2 numbers one is a line number and the other an error code?
Hopefully someone can chime in who knows for sure. Knowing the errors will tell you more about
what the likely cause may be.
I suspect it is some sort of permissions issue. In all most all instances where we have run
into a weird startup issue with just one customer, it has turned out to be permissions related.
For example, does you application create any preferences or license files or temporary files?
Or try to save anything to disk behind the scenes (i.e. not a user driven file save dialog)? If
so, chances are the place you are trying to write to is read-only.
It could be many other things, but this has been the most common issue like
this we've run into.
On 11/9/2020 4:10 PM, Marty Knapp via use-livecode wrote:
I have a customer who is having a weird issue with a Windows app built in LC (9.6.1). It
worked fine for about a month, it works fine here for me all the time and it works fine for
all our other customers.
On startup is begins to launch then gets a bunch of errors:
269,76,1
262,67,1
252,67,1
241,67,1
353,0,0
573,68,1
253,68,1
241,67,1
353,0,0
But it only happens for this *one* person. They have the latest version of Windows 10, have
tried multiple installs and uninstalls, turned off virus software, etc. I have downloaded
from the same link I've sent him, installed and it runs fine for me and all our other customers.
I know it's along shot, but has anybody seen anything like this or offer any
advice?
---
Marty
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--
Jacqueline Landman Gay | jac...@hyperactivesw.com
HyperActive Software | http://www.hyperactivesw.com
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