But if there was an id conflict why would the font work in their email
program, word processor, etc, but not in my app? They do get a font -
it's not blank. If anyone is getting an error report (other than the
font is missing) they have not reported it to me.
Marty
I am going to say that there is a conflict with another font id. A lot of Mac
users have damaged fonts and don't know it. Do they get another font besides
the one they installer, or do they get nothing at all? What is their software
or os reporting?
Bob
On Jul 1, 2011, at 8:58 AM, Marty Knapp wrote:
I have a Mac only LiveCode standalone that requires a custom symbol font (yes,
it's licensed). I use revFontLoad to put it into use. This works great on my 3
Macs and 90% of my users. The other 10% report that that it does not load.
After I run revFontLoad I check the fontnames to see if the font is present and
then alert the user if it hasn't loaded. If it hasn't, I then have these people
manually install the font in Library>Fonts and restart. A percentage of these
report that my app still doesn't find the font. In a few cases the user had a 3rd
party font management program in use. 2 users reported that they had to uninstall
the font program before my app would recognize the font. One was using
FontExplorer and the other FontAgent, I believe. I tried FontExplorer and it
worked fine for me - no conflict with revFontLoad.
On a couple of occasions the people emailed me and used the font in the email
to show that the font was working everywhere but in my app.
I usually have people use OnyX or FontNuke to clear the font caches, though
that hasn't seemed to help
I've tried using graphics instead of a font, but the resolution isn't high
enough for my use, so the font is required.
Any suggestions for me?
Marty Knapp
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