Yeah sounds like a support issue to me. I wonder if there was a purchase option 
that did NOT include the year of free updates? If so then it would be like any 
other software upgrade, where you pay some fraction of the new price for a 
major release update. 

I was one of the people who signed up for the extended upgrade deal partly 
because I love this software, and it was like an investment in my mind. 

Bob


On Mar 23, 2011, at 10:12 AM, John Allijn wrote:

> Hi Bob,
> 
> I have the same that Andrew mentiones: bought livecode in december and I am 
> now confronted with three updates (livecode, mac deployment, iOS deployment)
> I did login to my useraccount, but the update is indeed a paid one. 
> Best regards,
> John
> 
> Send from my iPhone
> 
> On Mar 23, 2011, at 17:31, Bob Sneidar <[email protected]> wrote:
> 
>> That's odd. You should have a 1 year upgrade at least. Better contact 
>> support. BTW did you log in with your runrev account credentials before 
>> trying to download it?
>> 
>> Bob
>> 
>> 
>> On Mar 23, 2011, at 9:25 AM, Andrew Kluthe wrote:
>> 
>>> After reading the email I got from runrev, I went to go download and they
>>> asked for some upgrade fees. Pfft. I just bought 4.5 in Jan. Try soliciting
>>> me again when 5.0 comes out with something fresh.


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