Thanks. Looks like there's a similar crash:

août 17 23:41:22 Aspire-E5-575G org.gnome.Shell.desktop[1570]: XIO:  fatal IO 
error 11 (Ressource temporairement non disponible) on X server ":0"
août 17 23:41:22 Aspire-E5-575G org.gnome.Shell.desktop[1570]:       after 4519 
requests (4519 known processed) with 5 events remaining.

but still that machine isn't sending us any shell crash reports. Do you
have any relevant files in /var/crash?

It looks like mutter/gnome-shell can catch X IO errors, but doesn't by
default?! I guess they're so rare that no developers ever noticed a
need.

The error is likely originating from the Nvidia Xorg driver so try using
the 'Additional Drivers' app to install the 550 driver instead.

** Package changed: ubuntu => nvidia-graphics-drivers-535 (Ubuntu)

** Also affects: xorg-server (Ubuntu)
   Importance: Undecided
       Status: New

** Also affects: mutter (Ubuntu)
   Importance: Undecided
       Status: New

** Changed in: mutter (Ubuntu)
       Status: New => Incomplete

** Changed in: xorg-server (Ubuntu)
       Status: New => Incomplete

** Summary changed:

- Xorg freeze (black screen, only the X mouse cursor moving)
+ XIO: fatal IO error is killing gnome-shell (black screen, only the X mouse 
cursor moving)

-- 
You received this bug notification because you are a member of Ubuntu-X,
which is subscribed to xorg-server in Ubuntu.
https://bugs.launchpad.net/bugs/2076106

Title:
  XIO: fatal IO error is killing gnome-shell (black screen, only the X
  mouse cursor moving)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/2076106/+subscriptions


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