Public bug reported: I'm running Ubuntu 20.04 LTS on a ThinkPad P72 with a Quadro P5200.
Whenever I have Discrete graphics enabled in the BIOS, or set the prime- select profile to NVIDIA, the display will freeze and the mouse pointer will drift for a few seconds. This makes the system nearly unusable. However, the issue can be fixed by simply attaching a new display and running xrandr --auto. This video illustrates the issue: https://www.youtube.com/watch?v=OOQxK_4xII0 I have tried with a newer kernel version and with older versions of the NVIDIA driver (390, 435). Nothing works. For this reason I believe the issue to probably reside in the kernel or X. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset nvidia .proc.driver.nvidia.gpus.0000.01.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0000:01:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: gcc version 9.3.0 (Ubuntu 9.3.0-10ubuntu2) ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None Date: Sun May 3 00:27:29 2020 DistUpgraded: 2020-03-04 19:48:20,592 DEBUG Running PostInstallScript: './xorg_fix_proprietary.py' DistroCodename: focal DistroVariant: ubuntu DkmsStatus: acpi-call, 1.1.0, 5.4.0-28-generic, x86_64: installed nvidia, 440.64, 5.4.0-28-generic, x86_64: installed v4l2loopback, 0.12.3, 5.4.0-28-generic, x86_64: installed wireguard, 1.0.20200413, 5.4.0-28-generic, x86_64: installed (WARNING! Diff between built and installed module!) ExtraDebuggingInterest: Yes, including running git bisection searches GraphicsCard: Intel Corporation Device [8086:3e94] (prog-if 00 [VGA controller]) Subsystem: Lenovo Device [17aa:2269] NVIDIA Corporation GP104GLM [Quadro P5200 Mobile] [10de:1bb5] (rev a1) (prog-if 00 [VGA controller]) Subsystem: Lenovo GP104GLM [Quadro P5200 Mobile] [17aa:2269] InstallationDate: Installed on 2019-10-19 (196 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: LENOVO 20MCS08200 ProcEnviron: LANGUAGE=en_GB:en TERM=xterm-256color PATH=(custom, no user) LANG=en_GB.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash intel_iommu=on default_hugepagesz=1G hugepagesz=1G hugepages=32 transparent_hugepage=never vt.handoff=7 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: Upgraded to focal on 2020-03-04 (59 days ago) dmi.bios.date: 01/15/2020 dmi.bios.vendor: LENOVO dmi.bios.version: N2CET50W (1.33 ) dmi.board.asset.tag: Not Available dmi.board.name: 20MCS08200 dmi.board.vendor: LENOVO dmi.board.version: SDK0Q40104 WIN dmi.chassis.asset.tag: 00040 dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN2CET50W(1.33):bd01/15/2020:svnLENOVO:pn20MCS08200:pvrThinkPadP72:rvnLENOVO:rn20MCS08200:rvrSDK0Q40104WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad P72 dmi.product.name: 20MCS08200 dmi.product.sku: LENOVO_MT_20MC_BU_Think_FM_ThinkPad P72 dmi.product.version: ThinkPad P72 dmi.sys.vendor: LENOVO nvidia-settings: ERROR: Unable to load info from any available system ERROR: Unable to load info from any available system version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1 version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 ** Affects: xorg (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug false-gpu-hang focal freeze possible-manual-nvidia-install ubuntu ** Description changed: I'm running Ubuntu 20.04 LTS on a ThinkPad P72 with a Quadro P5200. Whenever I have Discrete graphics enabled in the BIOS, or set the prime- select profile to NVIDIA, the display will freeze and the mouse pointer will drift for a few seconds. This makes the system nearly unusable. + + However, the issue can be fixed by simply attaching a new display and + running xrandr --auto. This video illustrates the issue: https://www.youtube.com/watch?v=OOQxK_4xII0 I have tried with a newer kernel version and with older versions of the NVIDIA driver (390, 435). Nothing works. For this reason I believe the issue to probably reside in the kernel or X. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset nvidia .proc.driver.nvidia.gpus.0000.01.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0000:01:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: - NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 - GCC version: gcc version 9.3.0 (Ubuntu 9.3.0-10ubuntu2) + NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 + GCC version: gcc version 9.3.0 (Ubuntu 9.3.0-10ubuntu2) ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None Date: Sun May 3 00:27:29 2020 DistUpgraded: 2020-03-04 19:48:20,592 DEBUG Running PostInstallScript: './xorg_fix_proprietary.py' DistroCodename: focal DistroVariant: ubuntu DkmsStatus: - acpi-call, 1.1.0, 5.4.0-28-generic, x86_64: installed - nvidia, 440.64, 5.4.0-28-generic, x86_64: installed - v4l2loopback, 0.12.3, 5.4.0-28-generic, x86_64: installed - wireguard, 1.0.20200413, 5.4.0-28-generic, x86_64: installed (WARNING! Diff between built and installed module!) + acpi-call, 1.1.0, 5.4.0-28-generic, x86_64: installed + nvidia, 440.64, 5.4.0-28-generic, x86_64: installed + v4l2loopback, 0.12.3, 5.4.0-28-generic, x86_64: installed + wireguard, 1.0.20200413, 5.4.0-28-generic, x86_64: installed (WARNING! Diff between built and installed module!) ExtraDebuggingInterest: Yes, including running git bisection searches GraphicsCard: - Intel Corporation Device [8086:3e94] (prog-if 00 [VGA controller]) - Subsystem: Lenovo Device [17aa:2269] - NVIDIA Corporation GP104GLM [Quadro P5200 Mobile] [10de:1bb5] (rev a1) (prog-if 00 [VGA controller]) - Subsystem: Lenovo GP104GLM [Quadro P5200 Mobile] [17aa:2269] + Intel Corporation Device [8086:3e94] (prog-if 00 [VGA controller]) + Subsystem: Lenovo Device [17aa:2269] + NVIDIA Corporation GP104GLM [Quadro P5200 Mobile] [10de:1bb5] (rev a1) (prog-if 00 [VGA controller]) + Subsystem: Lenovo GP104GLM [Quadro P5200 Mobile] [17aa:2269] InstallationDate: Installed on 2019-10-19 (196 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: LENOVO 20MCS08200 ProcEnviron: - LANGUAGE=en_GB:en - TERM=xterm-256color - PATH=(custom, no user) - LANG=en_GB.UTF-8 - SHELL=/bin/bash + LANGUAGE=en_GB:en + TERM=xterm-256color + PATH=(custom, no user) + LANG=en_GB.UTF-8 + SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash intel_iommu=on default_hugepagesz=1G hugepagesz=1G hugepages=32 transparent_hugepage=never vt.handoff=7 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: Upgraded to focal on 2020-03-04 (59 days ago) dmi.bios.date: 01/15/2020 dmi.bios.vendor: LENOVO dmi.bios.version: N2CET50W (1.33 ) dmi.board.asset.tag: Not Available dmi.board.name: 20MCS08200 dmi.board.vendor: LENOVO dmi.board.version: SDK0Q40104 WIN dmi.chassis.asset.tag: 00040 dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN2CET50W(1.33):bd01/15/2020:svnLENOVO:pn20MCS08200:pvrThinkPadP72:rvnLENOVO:rn20MCS08200:rvrSDK0Q40104WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad P72 dmi.product.name: 20MCS08200 dmi.product.sku: LENOVO_MT_20MC_BU_Think_FM_ThinkPad P72 dmi.product.version: ThinkPad P72 dmi.sys.vendor: LENOVO nvidia-settings: - ERROR: Unable to load info from any available system - - - ERROR: Unable to load info from any available system + ERROR: Unable to load info from any available system + + ERROR: Unable to load info from any available system version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1 version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1876533 Title: ThinkPad P72 - Display freezes when moving mouse pointer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1876533/+subscriptions _______________________________________________ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
