Oliver Woodford, please feel free to share how you did it, and it may be incorporated into the BIOS support article for others to replicate your procedure.
Despite this, could you please test the latest upstream kernel available from the very top line at the top of the page (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags: kernel-fixed-upstream kernel-fixed-upstream-VERSION-NUMBER where VERSION-NUMBER is the version number of the kernel you tested exactly shown as: kernel-fixed-upstream-3.17-rc3 This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. If the mainline kernel does not fix this bug, please add the following tags: kernel-bug-exists-upstream kernel-bug-exists-upstream-VERSION-NUMBER Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding. ** Tags removed: bios-outdated-3.20 ** Tags added: latest-bios-3.20 ** Changed in: xorg (Ubuntu) Importance: Low => Medium ** Changed in: xorg (Ubuntu) Status: Confirmed => Incomplete ** Description changed: I have just installed Ubuntu 14.04 64-bit on my Toshiba Portege R600-10Q laptop (a model from 2009). I am now trying to display the desktop on a BenQ Senseye3 22" monitor, via the vga output, but it's not working - the monitor says "No Signal Detected!". What I've done: I have gone into "Screen Display", where I can see the monitor is detected by the laptop. The monitor has a 1920 x 1080 native resolution, which I have tried to use, but I have also set it to lower resolutions, e.g. 1024 x 576. I have tried to use the monitor in dual screen, mirrored and single screen mode - none work. I have tried pressing Fn + F5 to get single screen output - the laptop screen goes blank, but still no output on the monitor. I have tried several monitors (of the same type, and also of a different make), so I don't think it's that. - If, and only if, the monitor was plugged in to the PC's vga output - during boot up, then the display outputs to the monitor correctly. But - if I plug the vga cable in after boot up, then the monitor receives no + If I plug the vga cable in after boot up, then the monitor receives no signal. - The laptop has the Intel® GS45 Express chipset for graphics - acceleration. I installed mesa-utils and ran glxinfo in a terminal. - Amongst the output was: + WORKAROUND: If, and only if, the monitor was plugged in to the PC's VGA + output during boot up, then the display outputs to the monitor + correctly. + The laptop has the Intel® GS45 Express chipset for graphics acceleration. I installed mesa-utils and ran glxinfo in a terminal. Amongst the output was: OpenGL renderer string: Mesa DRI Mobile Intel® GM45 Express Chipset Also, in the "About This Computer" window I see: - Graphics: Mobile Intel® GM45 Express Chipset I wonder if the problem is that my chipset is GS45 not GM45. - One last thing. The output of "sudo lshw -C video" is: - + The output of "sudo lshw -C video" is: *-display:0 description: VGA compatible controller product: Mobile 4 Series Chipset Integrated Graphics Controller vendor: Intel Corporation physical id: 2 bus info: pci@0000:00:02.0 version: 07 width: 64 bits clock: 33MHz capabilities: msi pm vga_controller bus_master cap_list rom configuration: driver=i915 latency=0 resources: irq:44 memory:ff400000-ff7fffff memory:e0000000-efffffff ioport:cff8(size=8) *-display:1 UNCLAIMED description: Display controller product: Mobile 4 Series Chipset Integrated Graphics Controller vendor: Intel Corporation physical id: 2.1 bus info: pci@0000:00:02.1 version: 07 width: 64 bits clock: 33MHz capabilities: pm bus_master cap_list configuration: latency=0 resources: memory:ffc00000-ffcfffff ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xorg 1:7.7+1ubuntu8 ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6 Uname: Linux 3.13.0-35-generic x86_64 .tmp.unity.support.test.0: - + ApportVersion: 2.14.1-0ubuntu3.3 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity Date: Tue Sep 2 10:00:57 2014 DistUpgraded: Fresh install DistroCodename: trusty DistroVariant: ubuntu EcryptfsInUse: Yes ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: - Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07) (prog-if 00 [VGA controller]) - Subsystem: Toshiba America Info Systems Device [1179:000c] - Subsystem: Toshiba America Info Systems Device [1179:000c] + Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07) (prog-if 00 [VGA controller]) + Subsystem: Toshiba America Info Systems Device [1179:000c] + Subsystem: Toshiba America Info Systems Device [1179:000c] InstallationDate: Installed on 2014-08-28 (4 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) MachineType: TOSHIBA PORTEGE R600 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic root=UUID=fe977943-4013-472e-b627-f7184c9e190f ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/27/2008 dmi.bios.vendor: TOSHIBA dmi.bios.version: Version 1.60 dmi.board.asset.tag: 0000000000 dmi.board.name: Portable PC dmi.board.vendor: TOSHIBA dmi.board.version: Version A0 dmi.chassis.asset.tag: 0000000000 dmi.chassis.type: 10 dmi.chassis.vendor: TOSHIBA dmi.chassis.version: Version 1.0 dmi.modalias: dmi:bvnTOSHIBA:bvrVersion1.60:bd11/27/2008:svnTOSHIBA:pnPORTEGER600:pvrPPR61E-00Q00CEN:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0: dmi.product.name: PORTEGE R600 dmi.product.version: PPR61E-00Q00CEN dmi.sys.vendor: TOSHIBA version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.52-1 version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1 version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2 xserver.bootTime: Sun Aug 31 11:29:04 2014 xserver.configfile: default xserver.errors: - + xserver.logfile: /var/log/Xorg.0.log xserver.outputs: - + xserver.version: 2:1.15.1-0ubuntu2 -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1364292 Title: [Toshiba Portégé R600-10Q] VGA output doesn't work with Intel GM45 chipset To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1364292/+subscriptions _______________________________________________ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
