Hi Aleksander, Thanks, that was really helpful!
Anyone else have any thoughts? For example, I am able to run speedtest at home, but not at the homeless shelter, using the same machine and the same cable. Just very strange. On Fri, Jun 24, 2016 at 12:34 PM, Aleksander Vadnjal <vadn...@gmail.com> wrote: > For Google I got 0 packet loss and my time is approx 15ms. > Check that your Ethernet cables are 100%, see if sockets are OK too. You > should not loose no packets. That is just too bogus. Let me know. Also try > wifi and see there might be a switch that is malfunctioning. > On Jun 24, 2016 12:20 PM, "Christian Einfeldt" <einfe...@gmail.com> wrote: > >> Hi, >> >> Here are my questions: >> >> 1. Why did my speed tests fail in this situation? >> 2. Are the ping speeds normal for this situation? >> 3. What diagnostic tests can I run to isolate the slowness on this >> system? >> >> As most people on this list know, Partimus is volunteering for a low >> income housing shelter in here in SF. I have put in some quality legacy >> Lubuntu machines in the lobby for the residents to use. These machines all >> have Intel Core 2 duo chips with 2 GB of RAM and are running Lubuntu >> 14.04. I use a similar machine at home, and have no problems with it. >> This email is being written on such a machine at one of the other >> two homeless shelters. The residents routinely use these machines to watch >> YouTube video and use LibreOffice, etc., all without issue. The machines >> are proven good. >> >> This is the third shelter to which we have given machines. They don't >> have a budget for either the equipment or the tech support for these >> machines. >> >> Two of the three shelters have good speed on the Internet that goes to >> the machines. (The shelters provide the Internet service). >> >> However, the third shelter, called the Mentone, has slow Internet speeds in >> the lobby. I am not able to even do anything as basic as run sudo apt-get >> update, as the machine chokes on downloading the updates. >> >> The wiring is put in place by a company I will call the Maintenance Group >> (MG). I have called both the MG and the ISP. Both of them claim that they >> have no problems. The ISP says that they are providing the usual 2 Mbit / >> second that we expect here in the US for a configuration like this. The MG >> says that they have run a test on the wiring from the server to the lobby, >> and are not seeing any problems. >> >> The ISP is a good company that does not hate GNU-Linux. >> >> The ISP asked me to give them a speed test directly from the switch, >> which is located in the basement. So I ran speed tests in the basement >> and in the lobby, and was unable to get the speed test to work. Speed test >> has worked on this machine before. Here are the two results: >> >> Lobby, where the Lubuntu machine is to be located: >> >> cje@cje-ultralap440:~$ speedtest-cli >> >> Retrieving speedtest.net configuration... >> >> Could not retrieve speedtest.net configuration: timed out >> >> cje@cje-ultralap440:~$ ifconfig >> >> eth0 Link encap:Ethernet HWaddr 20:1a:06:04:64:42 >> inet addr:172.16.2.121 >> >> basement, directly from the switch: >> >> cje@cje-ultralap440:~$ speedtest-cli >> >> Retrieving speedtest.net configuration... >> >> Could not retrieve speedtest.net configuration: timed out >> >> cje@cje-ultralap440:~$ >> >> *My first question: *I am not sure why this speed test failed. Does >> anyone know? >> >> Since I couldn't run speedtest, I pinged google instead. Here are the >> results from the lobby: >> >> cje@cje-ultralap440:~$ ping www.google.com >> >> PING www.google.com (216.58.192.4) 56(84) bytes of data. >> >> 64 bytes from nuq04s29-in-f4.1e100.net (216.58.192.4): icmp_seq=1 ttl=52 >> time=8.24 ms >> >> 64 bytes from nuq04s29-in-f4.1e100.net (216.58.192.4): icmp_seq=2 ttl=52 >> time=7.31 ms >> <snip> >> >> --- www.google.com ping statistics --- >> >> 16 packets transmitted, 12 received, 25% packet loss, time 15037ms >> >> rtt min/avg/max/mdev = 6.962/7.497/8.198/0.366 ms >> >> Here is the test from the basement: >> >> cje@cje-ultralap440:~$ ping www.google.com >> >> PING www.google.com (216.58.192.4) 56(84) bytes of data. >> >> 64 bytes from nuq04s29-in-f4.1e100.net (216.58.192.4): icmp_seq=1 ttl=52 >> time=8.24 ms >> >> 64 bytes from nuq04s29-in-f4.1e100.net (216.58.192.4): icmp_seq=2 ttl=52 >> time=7.31 ms >> <snip> >> >> --- www.google.com ping statistics --- >> >> 11 packets transmitted, 11 received, 0% packet loss, time 10015ms >> >> rtt min/avg/max/mdev = 7.022/7.816/8.519/0.451 ms >> >> cje@cje-ultralap440:~$ >> >> *My second question*: Are these ping speeds normal? >> >> My third question: What can I do to find the problem with the system? >> >> Thanks! >> >> -- >> Christian Einfeldt >> >> -- >> Ubuntu-us-ca mailing list >> Ubuntu-us-ca@lists.ubuntu.com >> Modify settings or unsubscribe at: >> https://lists.ubuntu.com/mailman/listinfo/ubuntu-us-ca >> >> > -- > Ubuntu-us-ca mailing list > Ubuntu-us-ca@lists.ubuntu.com > Modify settings or unsubscribe at: > https://lists.ubuntu.com/mailman/listinfo/ubuntu-us-ca > > -- Christian Einfeldt
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