Apologies for not replying to list, I daily update 16.04, presume any
cups updates will be included. Thank you Mr David for your suggestions,
will have to write them, pen and paper to try them. As 16.04 detected
the printer and installed, am processing as a cups issue. I shall
carefully try suggested options and report back, thank you.
On 31/12/2018 20:42, David Goldsbrough wrote:
Michael - it is standard practice for you to respond to the list not
direct to your responder.
The reason for this is so others can follow the thread and perhaps
learn and/or contribute.
In what follows I have assumed your printer is connected direct to
your ubuntu device or across wifi. If your printer is connected
direct to your router then there could be router issues.
First, let us determine that your system is up to date. Inside a
terminal issue the command sudo apt update followed by sudo apt
upgrade. Those 2 commands will bring us to the latest state.
Next establish whether cups is installed.
Best way is to issue this command inside a terminal session
sudo apt install cups
Your system will either respond "cups is already the newest
version....." or it will say it is not installed or not at the newest
version
If it is not installed then issue the command sudo apt install cups.
If you install cups - best to shutdown system and reboot. Try
printing after reboot.
If cups is installed then issue these commands
|sudo apt-get install cups --reinstall sudo service cups restart |
|Then try printing again. |
|If none of the above works establish whether you have a
/atc/cups/cupsd.conf file and if not issue these commands |sudo cp
/usr/share/cups/cupsd.conf.default /etc/cups/cupsd.conf sudo service
cups restart| |
|Hope that helps. |
||
On Mon, 31 Dec 2018 at 19:44, michael
<michael.penllerg...@btinternet.com
<mailto:michael.penllerg...@btinternet.com>> wrote:
Ubuntu provides the printer driver, 16.04 is my O/S. The device is
detected, shows has installed, but a print request produces the
cups message. Samsung only provivide a "quick-start-guide" owners
manual which might provide more information, is 300 pages long, a
toner-cartridge full. Analysis shows toner cartridge is "full". I
have exhausted all possibilities, is the "sudo apt install cups"
terminal input needed, please. I'm lost !
On 31/12/2018 13:12, David Goldsbrough wrote:
Have you installed the latest driver for this printer? How did
you install/add the printer to your device? What application are
you using that produces your error?
Message: 4
Date: Sun, 30 Dec 2018 22:25:33 +0000
From: michael <michael.penllerg...@btinternet.com
<mailto:michael.penllerg...@btinternet.com>>
To: ubuntu-uk@lists.ubuntu.com
<mailto:ubuntu-uk@lists.ubuntu.com>
Subject: [ubuntu-uk] Samsung M2070 cups problem
Message-ID:
<6fac7f8d-0d6d-fdda-7f77-01b4f1273...@btinternet.com
<mailto:6fac7f8d-0d6d-fdda-7f77-01b4f1273...@btinternet.com>>
Content-Type: text/plain; charset=utf-8; format=flowed
New printer, print request returns "Cups server error, there
was an
error during the cups operation".
"Client-error-document-format-not-supported" Printer is new,
same
problem I had with a Kyocera (now removed). Any suggestions
please, is
"sudo apt install cups" necessary as well ? Tks.
------------------------------
Message: 5
Date: Mon, 31 Dec 2018 00:21:50 +0000
From: michael <michael.penllerg...@btinternet.com
<mailto:michael.penllerg...@btinternet.com>>
To: ubuntu-uk@lists.ubuntu.com
<mailto:ubuntu-uk@lists.ubuntu.com>
Subject: Re: [ubuntu-uk] Samsung M2070 cups problem
Message-ID:
<223d30f2-4995-2b40-c239-663873991...@btinternet.com
<mailto:223d30f2-4995-2b40-c239-663873991...@btinternet.com>>
Content-Type: text/plain; charset=utf-8; format=flowed
Sry, O/S for my Samsung M2070 is Ubuntu 16.04
On 30/12/2018 22:25, michael wrote:
> New printer, print request returns "Cups server error,
there was an
> error during the cups operation".
> "Client-error-document-format-not-supported" Printer is
new, same
> problem I had with a Kyocera (now removed). Any suggestions
please, is
> "sudo apt install cups" necessary as well ? Tks.
>
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