My friend in Denmark has finally got into the BIOS on her Fujitsu machine (the one on she installed Ubuntu to replace Windows 8 without making the necessary alterations in the BIOS settings first), by hitting F2 when she sees the Fujitsu logo. She has sent me a series of photos of the screens. It seems that she made a USB stick on her old Windows machine, using the special application recommended for doing this on a Windows machine, and installed Ubuntu 12.10 on the new machine using that. There are six photos of the successive BIOS screens. The BIOS is called "Phoenix SecureCore Tiano Setup". The six screens it offers are called Info, System, Advanced, Security, Boot and Exit. Here are descriptions of what they show.

(1) There is no photo for the first one, Info.
(2) System shows System Time, System Date, and Drive Configurations, this last with an unopened sub-menu. (3) Advanced shows Fast Boot enabled (I have told her to disable this), CSM disabled, PXE Boot Protocol IPv4, Legacy USB Support enabled, Anytime USB Charge disabled, Serial ATA Controller enabled, AHCI Configuration enabled, Internal Camera enabled, USB3.0 Controller enabled, Virtualization Technology enabled, Wake Up on LAN disabled, FAN Control silent, ODD Power Management enabled, Intel (R) AT Suspend Mode disabled. (4) Security shows Supervisor Password is clear, User Password is clear, Set Supervisor Password [Enter], Set User Password [Enter], Password on Boot disabled, Hard Disk Security has an unopened sub-menu, and Secure Boot Configurations has an unopened sub-menu. I have told her to open this last and disable any and all secure boot options therein.
(5) Boot shows a puzzling Boot Priority Order:
1. Windows Boot Manager
2. Floppy Disk Drive:
3. Drive0 HDD:
4. CD/DVD Drive: (spec omitted)
5. NETWORK: LAN (some hex code omitted) - IPv4
6. USB HDD
7. USB CD/DVD:
8. ubuntu
Obviously the question is what the hell is 'ubuntu' (no cap, just as shown. I hazard it is the name she gave to the USB stick, which the system has now interpreted as a bootable device. My first suggestion was that she move this to the top of the boot order, but on second thoughts I decided it didn't sound like a legitimate bootable device, so I suggested she move DRIVE0 HDD: to the top of the list. As things stand now, when she exits the system goes to a Windows Boot Manager page with no usable options on it. (6) Exit is the normal Exit screen, with Exit Saving Changes, Exit Discarding Changes, Load Setup Defaults, Discard Changes, Save Changes, and Save Changes and Power Off.

The four other photos she has sent me are as follows:

(1) A Windows screen of the contents of the USB stick, as viewed with the file browser on her old Windows machine. AFAIK, the stick is normal.

(2) The contents of the Boot Menu, which are:
1. ubuntu (highlighted)
2. Windows Boot Manager
3. CD/DVD Drive (spec omitted)
4. NETWORK: LAN ((hex code omitted) - IPv4

(3) The contents of the Applications Menu, which are:
1. BIOS Setup (highlighted)
2. Diagnostic Screen

(4) A small warning window which says "Warning Bootable device not found [CONTINUE]". At the bottom of the screen, outside this little warning window, are the options [Enter], Select, Boot, Menu.

So, I have told her to disable Fast Boot in the Advanced tab, and any Secure Boot options in the Secure Boot Configurations sub-menu of the Security tab, and to move either 'ubuntu' or DRIVE0 HDD: to the top of the Boot Priority Order (I'm not sure which). But what is 'ubuntu' with a small 'u', and what should the correct Boot Priority Order and Boot Menu orders be?

BTW, messages don't archive as items in a continuous thread unless they are direct replies to previous messages in the thread, even if the Subject line is exactly identical. Is there any way round this?

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