> > > > I think the big failing was not to prepare people for Unity and to give > > little help when it hit them. There was a lot of discussion about > providing > > some transitional help by way of default Unity Help on the desktop or a > Tip > > of the Day facility, but nothing came of it. So now we are facing the > next > > big migration to Unity, when people upgrade from 10.04LTS to 12.04LTS, > this > > is going to happen all over again. Shame. > > I think you're right. What do you reckon anyone could do to help? > > Is help needed?
I have a friend who is non-techie, used Windows at work, and as he did some personal work at work after hours had no need for a computer at home, and then got made redundant. I had to supply him with a computer and before handing it over left Windows as a small partition, and installed Ubuntu 10.10 (which was current at the time). He gets on very well with Ubuntu. When he bought a Brother printer, the CD that came with it just came up with an error message on Windows 7, but no problem connecting it on Ubuntu. That was a pleasant experience for him, and a good laugh for me. He has upgraded himself to 11.04, then 11.10 with no help from me. His view on Unity is that it takes longer to find applications, but just gets on with being a non-techie user doing what he wants and needs to do. He has found a couple of problems with 11.10 but nothing severe that can't easily be dealt with. I have been able to replicate them and I have checked that they have been bug-reported. My only wish is that I had wiped the drive completely as he doesn't use Windows at all. I have other people using Ubuntu 10.04LTS under my guidance, and I expect similar - "it's different but I can still get on with life" type comments back when they are upgraded to 12.04LTS. -- Regards, Andy
-- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/
