On Mon, 17 Jan 2011 13:08:23 +0000 alan c <aecl...@candt.waitrose.com> wrote:
> On 17/01/11 09:53, Barry Drake wrote: > > On Mon, 2011-01-17 at 09:29 +0000, Scrase, Eddie wrote: > >> Although I haven't bought a laptop from them, from past experience I can > >> recommend the Linux emporium (linuxemporium.co.uk). > > > > I've heard very good reports about them, but looking at their website, I > > thought they were a tad expensive. Is their stuff higher spec than your > > average Computer World items? > > I priced them - for my type of mid/low range laptop, as about 50 > pounds above the best I could get elsewhere. I still used them for > three laptops for friends who wanted a retail purchase. For me, it > would have been an extra price I was happy to pay to support an > excellent business to support the beliefs I hold. I would dislike to > pay a 50 pound 'donation' to a large software company for an OS I did > not want to be associated with, even if the price overall was lower. > > The retail experience of my friends was unsurpassed. One mentioned > poor eyesight, and Emporium installed also, by arrangement, Vibuntu > (for poor sight), no charge. One of the video aspects of Vibuntu gave > trouble at installation of vibuntu and they sorted that anyway. The > other two friends used the phone support during the warranty. One > needed serious work. It sounded like the file system had got bad, not > sure. The user was a novice and was using a usb internet dongle and I > guess that there were problems from intermittent connections, > including with updates, but I am guessing. All problems were sorted > online. > > When the time came for me to take over support as a friend, Emporium > answered questions about their machines and gave detailed advice, and > offered more, about how to upgrade versions etc. > > That is a pretty good 50 pounds worth! And of course, they (and I) had > the knowledge that Ubuntu and webcam and all, would -work-. > This is the reason I tend to use a couple of local shops. Although slightly pricier than online or the likes of PC World, I actually get customer service. I'm surprised http://www.system76.com/ haven't been mentioned, unless I've missed it . -- Steve Cook (Yorvyk) http://lubuntu.net -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/
