On Mon, 2010-08-09 at 12:00 +0100,Simos Xenitellis <simos.li...@googlemail.com> wrote: > On Sun, Aug 8, 2010 at 3:11 PM, Rowan Berkeley > <rowan.berke...@gmail.com> wrote: > > Hi, people. Two more gremlins today: sound card vanished, i.e. not > > just no sound, but 'internal audio' not found in audio hardware; and > > 'shut down' vanished from main user menu. Did a hard shut down using > > the power button, restarted, everything back to normal. This is > > undoubtedly hardware, isn't it - and the machine just one month out > > of guarantee... > > The typical thing for sound is to run the alsa-info.sh utility that > grabs all the hardward info of your sound card and helps in figuring > out what went wrong.To do this, run > wget www.alsa-project.org/alsa-info.sh -O alsa-info.sh && bash > alsa-info.sh > You will be prompted to send the report to www.alsa-project.org; > answer Yes and write down the URL given. Finally, post the URL here in > the reply so we can help. In addition to this, you should be somewhat > wary when people ask you to run command on your computer. The command > I mention above is referenced in > https://help.ubuntu.com/community/SoundTroubleshooting and the website > I mention is the official Alsa website (http://www.alsa-project.org). > Normally you do not get anymore a 'Shutdown' menu option under the > System menu, since the Indicator Applet has the Shutdown > functionality. Which version of Ubuntu do you use? There is a > difference in the shutdown button between 10.04 and previous versions. > Simos
That's a very helpful reply, Simos, thank you. I thought there was an outside chance that I did not have a hardware problem, and it would be a relief if this turned out to be the case. The URL for the alsa report is http://www.alsa-project.org/db/?f=a625eb47fb7ce3264dd9405755d19a94a416fa20 I see what you mean about the indicator applet having a shutdown feature; I had removed this applet on installing 10.04, assuming I would still have shutdown on the main menu, and for a few days, I did have. :-) Rowan -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/