John Matthews wrote:
> It also kind of negates this 'Improving Support' thread really, doesnt 
> it, nothing has really changed has it, the same thing comes across, you 
> are all 'just' volunteers, which you do push down peoples throats. I 
> wish I could something about it, I would like to be able to help, but I 
> cant, I dont know enough, which makes things things kind awkward.
>
> John
>
>   
One interesting effect of the group support vs one on one support is
that with group support if there is some weird problem that nobody
understands (which may be down to the way it is described) then you get
silence as a response, rather than "I haven't got the foggiest idea what
is going on" which you might get with individual support. You can
respond to silence by adding information such as things you have tried
but didn't work. You also get people dipping in to the conversation, I
for example have no recollection of what you were talking about several
weeks ago. Sounds like you have some kind of issue booting though. Does
a live CD work? could you reinstall? maybe install again as a dual boot?
Is there any suspicious hardware involved? (unplug everything that you
possibly can with it still able to boot)

Alan.

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