computing.co.uk magazine Article Open source ins the new driving force http://digg.com/d31CbXu
extract: The realisation comes when an organisation finds it has not bought a software product but rather a software service. What at first seemed to be a shrink-wrapped purchase soon turns into an endless round of training and support, upgrades and bug fixes, new feature requests and integration with other software “products”. Even as the salesman is leaving with a fresh signature, the IT people hurry after him, asking for more as further needs and new limitations are discovered. Once they’re in his pocket, they have no option but to follow him, asking nicely, paying in proportion to the organisation’s dependence on its software and hoping their powerful business partner will not abandon them. (You might like to digg it too) -- alan cocks Ubuntu user -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/