-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Sean Miller wrote: > Yes, you're right James... that's why I haven't criticised the staff > in my post above. If we want them to be consultants then companies > like John Lewis have to train them to be open minded, but I don't > think the folks who form corporate strategy can see the difference > between selling a dishwasher and a computer. > > I think I'd stay working in the dishwasher department... less grief... > I don’t think they’d have any more idea in the dishwasher department either. Having worked in retail, I can tell you very few firms teach you any thing about the products they sell. They will tell you which ones you are supposed to encourage the customer to buy. The managers will give grief if you don’t greet customers in the company approved manner, and won’t support you if a customer becomes abusive. Given that most staff are on, or near, minimum wage they end up not really caring and just tend to do enough to keep out of trouble. Thankfully there are a few firms left that care about customer service and train their staff accordingly.
The track suite problem is one I’ve never understood. I was in a pub, with friends, recently when they refused to serve us because one lad was wearing track suite bottoms. he had his foot in plaster and that’s all he had that would fit over the cast. -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.9 (GNU/Linux) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org iEYEARECAAYFAkohsn4ACgkQICATF4lwn1qOGACgsdI5ytHe3g6pSj0ALdPECNrG XnEAnj+GG1kNjH2NtCZP4MG1yFgoCdK6 =QH3g -----END PGP SIGNATURE----- -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/
