Thanks to both of you. If you meant you found it offensive that I offered money, then, again, I apologise. I would be happier still if it could be sorted out for free.
I don't require anyone to come to my home to deal with it, I'm not that disabled. I can bring it to anywhere in London. If Canonical only offer telephone and email support, though, that isn't what I want. I seriously want someone I can trust to do it personally, hands on, and explain to me what they're doing, too. I'm free pretty much any time, weekday or weekend, day or evening. etc. That's the advantage of being disabled, you don't have to work for a living. I have the occasional appointment, so I need to check any suggested date, though in the next few weeks I only have two or three appointments that I need to keep time clear for, so it's probable that any time anyone suggests would be fine. -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/
