Just to clarify, we're talking an Open Source product which is free - you're buying support, not a licence.
So I'd be amazed if Canonical have built a support model whereby if you have 10 servers only one is supported if you pay them £1,500 or whatever it works out at in UK terms... if you have an issue on one server then chances are it's also an issue on the other nine... so it's only actually one issue, regardless of the size of your deployment. That is why, I think, they say that thin client/cluster support is quoted on an individual basis... because that is then raising support issues that don't arise with 10 individual servers. But if it's just 10 servers I suspect it's one support contract. Sean ps. now that you have that $25,000 or so spare I could really do with some upgrades to my laptop ;-)
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