I think many people have hit the nail on the head - if it's working, most people don't want to change. My dad only switched to Firefox when IE suddenly stopped working (have you fixed it yet, MS support - or have you taken my advice and switched to Firefox as I suggested?).
I switched last year because I knew I wouldn't be able to justify (financially) a new PC that would run Vista, and thought I'd better look into other options before my XP became unusable - I didn't want to have a steep learning curve when I had things I wanted to do. I saw two articles about Ubuntu, sent for a LiveCD, and liked it. I think that's a target audience we need to consider - others like me, on a limited budget, who are using a PC as a hobby, and who won't be able to run Vista without hardware upgrades. BTW, on the poll, I had to choose the "don't want to say" option on occupation as I'm a housewife - not in (paid) work, but not retired. When I started working with computers, my shift finished at 10.30pm, and I had to hide in the decollating room at 10 as women weren't allowed to be alone with men after that hour, and the security guard made his rounds to check! Dianne -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.kubuntu.org/UKTeam/