> Yes I guess what we could really do with is some sort of webpage which
> would allow us to track support issues and to see which  have been
> resolved . If only there was some widely used Voice over IP software
> which enables us to make calls which could be recorded and which could
> be provided on spec [1]
>

Services like sipgate allow a voice message to be left when the
'phone' isn't answered. Sipgate can then email the voice message in a
.wav format to any email address you specify.

Chris

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