On Wed, Mar 28, 2007 at 11:14:48AM +0100, Ben Thorp wrote: > Back in the good old days when I was first trying Linux, there was a > website where you could submit tickets for one-to-one email support. Your > ticket got assigned to a volunteer, who would then try and help you > through the process.
Er. Have you tried the support ticket system? http://answers.launchpad.net/ubuntu :) It does this. Ok, others can chip in, but often what you find (I have a bit of experience of launchpad answers) is that one person starts helping someone on a ticket, and others dont interfere unless the other person got it wrong or didn't give enough detail. It emails you when someone replies to a ticket, and you can just reply to that in your mail client. I prefer to visit the web page and reply there, but each to their own. Cheers, Al. -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.kubuntu.org/UKTeam/
