I think it's a hostname resolution issue on the client side, due to mismatch
between DNS hostname and NetBIOS name. Could you run:
smbclient -d 4 -N -L //servername
on the client in both cases and post the corresponding output ?
** Changed in: samba (Ubuntu)
Status: New => Incomplete
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Truncating NetBIOS name don't work
https://bugs.launchpad.net/bugs/376359
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