On Sat, Feb 02, 2013 at 12:50:57AM -0008, John Kim wrote: > Hello QA, > > Today, my friend came over and visited my house momentarily to edit a > file in his USB stick. I allowed him to use my Ubuntu raring laptop, > and, not being much of an Ubuntu user himself, he was a little > confused of not seeing the usb icon appear in nautilus. > > A few seconds later, I came to the conclusion that my computer doesn't > recognize external memory. I tried it with my own USB stick, and it > didn't work. Running lsblk in the terminal too didn't reveal a USB. > > I've been reading the Reporting Bugs wiki page on Ubuntu wiki to > determine the type of bug, but I'm still confused. What sort of bug > involves unrecognized hardware? Also, how can I identify the package > or the source of this problem, so I may report it?
Try 'ubuntu-bug storage'. This calls an apport symptom for diagnosing problems with issues with USB storage devices and will set the package appropriately. -- Brian Murray Ubuntu Bug Master
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