I am not sure if it's the same bug, but for me (E5, OTA-12), I do not get sound notification at all (sometimes I do though), even if device is unlocked.
I do hear vibrator, see green blinking light, but no sound. I am quite sure that Sound options are set OK. I've attached tailed syslog.log and unity8.log. ** Attachment added: "tail.log" https://bugs.launchpad.net/ubuntu/+source/indicator-messages/+bug/1516696/+attachment/4720668/+files/tail.log -- You received this bug notification because you are a member of Ubuntu Phonedations bugs, which is subscribed to ofono in Ubuntu. https://bugs.launchpad.net/bugs/1516696 Title: SMS notifications are received only when the phone is unlocked Status in Canonical System Image: Incomplete Status in powerd: New Status in Unity System Compositor: New Status in indicator-messages package in Ubuntu: Confirmed Status in ofono package in Ubuntu: Confirmed Status in unity8 package in Ubuntu: Incomplete Bug description: WHAT HAPPENED: The phone stays quiet while locked but once the power button is pressed (unlocked), SMS notification are received with vibration, notification bubble and sound alert. The message received shows that it was actually received 10 minutes ago. This happened multiple times already but I think I ignored them and this seems to have started after OTA-7 was released. EXPECTED: The phone should have the vibration, notification bubble/indicator and sound alert even if the phone is locked. To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1516696/+subscriptions -- Mailing list: https://launchpad.net/~ubuntu-phonedations-bugs Post to : ubuntu-phonedations-bugs@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-phonedations-bugs More help : https://help.launchpad.net/ListHelp