@Pat We should try and keep these bugs separate until we can confirm that they're the same issue.
Unfortunately, the carrier name by itself isn't sufficient to tell. To uniquely identify a carrier, we need the name, Mobile Country Code ( mcc ), and Mobile Network Code ( mnc ). Taking a quick look at our APN db, I two possible matches: Vodafone (D2) ----> Vodafone DE: mcc=262 mnc=02 Telekom (D1) ------> Telekom Internet: mcc=262 mnc=01 Telekom Internet does specify authtype=1, so that's the same bug. The APN for Vodafone DE doesn't specify an 'authtype', but until we know that the carrier details ( mcc/mnc ), we can't confirm. In general, our APN db has pretty poor coverage in Germany. I see a grand total of five carriers listed. This means that the customers in question are most likely entering their APNs manually. -- You received this bug notification because you are a member of Ubuntu Phonedations bugs, which is subscribed to ofono in Ubuntu. https://bugs.launchpad.net/bugs/1435784 Title: SMS and calls working, but no mobile internet Status in the base for Ubuntu mobile products: New Status in ofono package in Ubuntu: Confirmed Status in ofono package in Ubuntu RTM: New Bug description: Can't get mobile internet connection on aquaris e4.5. I have inserted a bob (austrian provider) SIM card in slot 1 and can send SMS and make calls, but mobile internet connection fails. phablet@ubuntu-phablet:/usr/share/ofono/scripts$ ./list-contexts [ /ril_1 ] [ /ril_0 ] [ /ril_0/context1 ] Settings = { } Type = internet Protocol = ip Active = 0 IPv6.Settings = { } Name = data.bob Username = d...@bob.at AccessPointName = bob.at Password = ppp [ /ril_0/context2 ] Settings = { } Type = mms Protocol = ip Active = 0 MessageProxy = 194.48.124.7:8001 IPv6.Settings = { } Name = data.bob MMS Username = d...@bob.at MessageCenter = http://mmsc.bob.at AccessPointName = mms.bob.at Password = ppp phablet@ubuntu-phablet:/usr/share/ofono/scripts$ ./list-modems [ /ril_1 ] Interfaces = org.ofono.RadioSettings org.ofono.SimManager org.ofono.MtkSettings org.ofono.CallVolume org.ofono.VoiceCallManager org.ofono.NetworkTime Model = Fake Modem Model Type = hardware Lockdown = 0 Revision = MOLY.WR8.W1315.MD.WG.MP.V37.P5, 2014/05/15 11:49 Powered = 1 Manufacturer = Fake Manufacturer Features = rat sim Emergency = 0 Online = 1 Serial = 359011060075557 [ org.ofono.RadioSettings ] ModemTechnologies = gsm TechnologyPreference = gsm FastDormancy = 0 [ org.ofono.SimManager ] Present = 0 [ org.ofono.MtkSettings ] Has3G = 0 [ org.ofono.CallVolume ] SpeakerVolume = 0 MicrophoneVolume = 0 Muted = 0 [ org.ofono.VoiceCallManager ] EmergencyNumbers = 08 000 999 110 112 911 118 119 [ org.ofono.NetworkTime ] [ /ril_0 ] Interfaces = org.ofono.ConnectionManager org.ofono.CallBarring org.ofono.CallForwarding org.ofono.CallSettings org.ofono.SupplementaryServices org.ofono.NetworkRegistration org.ofono.SmartMessaging org.ofono.PushNotification org.ofono.MessageManager org.ofono.MessageWaiting org.ofono.RadioSettings org.ofono.SimManager org.ofono.MtkSettings org.ofono.CallVolume org.ofono.VoiceCallManager org.ofono.NetworkTime Model = Fake Modem Model Type = hardware Lockdown = 0 Revision = MOLY.WR8.W1315.MD.WG.MP.V37.P5, 2014/05/15 11:49 Powered = 1 Manufacturer = Fake Manufacturer Features = gprs ussd net sms rat sim Emergency = 0 Online = 1 Serial = 359011060035551 [ org.ofono.ConnectionManager ] Attached = 1 Bearer = umts RoamingAllowed = 1 Powered = 1 Suspended = 0 [ org.ofono.CallBarring ] VoiceOutgoing = international VoiceIncoming = disabled [ org.ofono.CallSettings ] HideCallerId = default ConnectedLineRestriction = unknown CalledLinePresentation = disabled CallingNamePresentation = unknown CallingLinePresentation = enabled ConnectedLinePresentation = unknown VoiceCallWaiting = enabled CallingLineRestriction = off [ org.ofono.SupplementaryServices ] State = idle [ org.ofono.NetworkRegistration ] MobileNetworkCode = 01 MobileCountryCode = 232 CellId = 1914421 LocationAreaCode = 6710 Mode = auto Strength = 45 Status = registered Name = bob Technology = umts [ org.ofono.SmartMessaging ] [ org.ofono.PushNotification ] [ org.ofono.MessageManager ] Bearer = cs-preferred ServiceCenterAddress = +436640501 UseDeliveryReports = 0 Alphabet = default [ org.ofono.MessageWaiting ] VoicemailMailboxNumber = VoicemailWaiting = 0 VoicemailMessageCount = 0 [ org.ofono.RadioSettings ] ModemTechnologies = gsm umts TechnologyPreference = umts FastDormancy = 0 [ org.ofono.SimManager ] BarredDialing = 0 CardIdentifier = MobileNetworkCode = 11 LockedPins = pin Present = 1 SubscriberNumbers = MobileCountryCode = 232 SubscriberIdentity = FixedDialing = 0 Retries = [pin = 3] [puk2 = 10] [puk = 10] [pin2 = 3] PinRequired = none PreferredLanguages = de en fr it [ org.ofono.MtkSettings ] Has3G = 1 [ org.ofono.CallVolume ] SpeakerVolume = 0 MicrophoneVolume = 0 Muted = 0 [ org.ofono.VoiceCallManager ] EmergencyNumbers = 112 911 [ org.ofono.NetworkTime ] To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1435784/+subscriptions -- Mailing list: https://launchpad.net/~ubuntu-phonedations-bugs Post to : ubuntu-phonedations-bugs@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-phonedations-bugs More help : https://help.launchpad.net/ListHelp