Indeed, as Thomas Voss said above it does appear to be media-hub crashing, and then the client side is holding on to an invalid player session. We're in the process of developing the ability to much more gracefully recover from such a situation but it's not ready yet. So what I would like to see is the following:
1. rm /home/phablet/.cache/upstart/media-hub.log /home/phablet/.cache/upstart/application-click-com.ubuntu.music_music_*.log 2. Reboot your phone 3. Open music app 4. Select an album to start playback 5. Send me the music-app log and media-hub logs from that This will give me a clean log set to work with to see if you have a situation where media-hub seems to be constantly crashing for some unknown reason. Thanks, Jim On Wed, Nov 25, 2015 at 5:54 PM, Ashwin Sewambar <ashwin.s...@gmail.com> wrote: > Fair enough. I just wanted to make sure I hadn't been missing something > very obvious, like the need to install codecs or something as easy as that, > because of the persistence of the problem. I haven't had too much time to > address it properly before. I will file a bug report then. > > Ashwin > > > On 2015年11月26日 06:48, Nathan Haines wrote: > >> On 11/25/2015 02:10 PM, Ashwin Sewambar wrote: >> >>> Well, I don't want to sound rude, but, I've had three replies: One >>> telling me that my music should be copied in the 'music folder', one >>> telling me to reboot, and one telling me that it's just an ordinary >>> crash. >>> >> >> It does come across as a little bit rude. You didn't give anything close >> to enough information at the start. Just "the music app doesn't play any >> music" which we know isn't fundamentally true of the app, and what amounts >> to 'I'm going to be really vague about what version of Ubuntu I'm running >> but you get three guesses.' >> >> So someone tried to address the obvious: the Music app only plays music >> under a specific folder, and then in case that's not the problem, others >> asked for more information are trying to troubleshoot more information by >> testing if this is something that goes away after a reboot or if it's a >> persistent problem. >> >> "Try rebooting" doesn't mean "and then stop bothering us if it works >> after that, because it's not really a problem." It means "We need to know >> if this is a temporary problem that is caused by something failing, and >> this is one way to try and determine a starting condition." >> >> Meanwhile, the logs you sent someone seem to suggest that it's an >> ordinary crash of a system service, and it is useful to know if MediaHub is >> NEVER running on your tablet, or if it starts out running and then crashes >> later. >> >> In any case, this is the nature of troubleshooting, and since the Music >> app generally works on every device except yours, we're going to need to >> examine your device if we're to find out what makes yours different. >> >> This problem has been persistent on OTA-6, OTA-7 AND OTA-8 and in both >>> the rc-proposed and stable channels. I'd just like to have some music >>> now and/or file a bug report if necessary. Anyone out here who wants to >>> take this issue seriously? >>> >> >> Bugs are invisible and don't exist unless there's a bug report filed. I >> understand you're frustrated and just want some music, but the problem >> hasn't existed for anybody else until 8 hours ago when you posted about it >> on the mailing list. >> >> You can take the first step toward taking the bug seriously and notifying >> the developers and tracking its status by filing a bug below: >> >> https://bugs.launchpad.net/music-app/ >> >> It's going to be only the first in a process that is probably going to >> require a small amount of work on your part in providing information about >> your device, if you are interested in doing so. >> >> > > -- > Mailing list: https://launchpad.net/~ubuntu-phone > Post to : ubuntu-phone@lists.launchpad.net > Unsubscribe : https://launchpad.net/~ubuntu-phone > More help : https://help.launchpad.net/ListHelp >
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