This is a great e-mail to see - it embraces openness and letting users know exactly what happened and what the implications of it are. Everyone appreciates that mistakes can happen, and it's how they are dealt with that counts - it's really refreshing and heartening to see such a great approach to dealing with this issue, rather than the usual brushing of it under the carpet that many other companies would have done.
Thanks for being a great company with a great culture. Phil -------------------------------------------- On Fri, 16/10/15, Łukasz 'sil2100' Zemczak <lukasz.zemc...@canonical.com> wrote: Subject: [Ubuntu-phone] NOTICE! OTA-7 update notification for stable phone users To: "Ubuntu Phone" <ubuntu-phone@lists.launchpad.net> Date: Friday, 16 October, 2015, 11:46 Hello everyone! As some of you already know during the night (UTC time) our OTA-7 image has popped up as an update for a short period of time for stable phone users. This was caused by an accidental copy of the release candidate image to the wrong channel, so we removed it after a few minutes. That being said, certain users were still able to update already, with others getting a no-op update notification when looking at their phones. Those that installed the update already: think of yourselves as the lucky people that were able to get their hands on the update before the official release! The image is safe and tested by our QA, so you should not be worried by anything. Those that just got the notification and didn't manage to update: apologies for the empty update notification. The release is planned for Monday, so just a few more days and it'll be available on your devices as well! The official release date stays the same - Monday next week. We still have to do a few formalities on the images and then start phasing it out to users. Once again, apologies for the confusion! Best regards, -- Łukasz 'sil2100' Zemczak Foundations Team lukasz.zemc...@canonical.com www.canonical.com -- Mailing list: https://launchpad.net/~ubuntu-phone Post to : ubuntu-phone@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-phone More help : https://help.launchpad.net/ListHelp -- Mailing list: https://launchpad.net/~ubuntu-phone Post to : ubuntu-phone@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-phone More help : https://help.launchpad.net/ListHelp
